At a Glance
- Tasks: Lead and motivate the store team to drive sales and ensure excellent customer service.
- Company: Join a dynamic retail environment focused on growth and customer satisfaction.
- Benefits: Enjoy a supportive team culture, opportunities for development, and a safe working environment.
- Why this job: Be part of a vibrant team that values communication and personal growth while making an impact.
- Qualifications: Looking for enthusiastic individuals with leadership skills and a passion for retail.
- Other info: Opportunity to develop your career in a fast-paced retail setting.
Position: Assistant Store Manager Location: Ipswich Reports to: Store Manager Job Purpose: The Assistant Store Manager will drive day to day sales growth within the store by successfully leading, developing, and motivating their team, promoting commercial awareness through the sales plan, building customer and colleague relationships with excellent communication, and maintaining a high standard of store presentation, health & safety, and Customer Service. Key Responsibilities: • Sets realistic objectives and targets, leading by example with the appropriate behaviors and impeccable standards of presentation throughout • Recruits, coaches, develops, and regularly reviews their team, in conjunction with the Area Manager, managing all sales, compliance, and HR-related processes in a timely manner • Works well within a team and builds strong business relationships both internally and externally • Communicates with respect and clearly at all levels using the appropriate methods and language • With input and guidance from the Area Manager, drives all commercial activity within the Store, ensuring the effective use of the sales process throughout the team • Pro-actively controls and manages all existing and potential customer data understanding the local market and competition • Understands and manages KPI performance reporting and follows up by applying the appropriate actions • Drives a high level of transactional compliance within the store team and ensures robust procedures for fraud prevention • Controls discount levels and regularly reviews transactions carried out by the team to meet set objectives • Pro-actively manages all processes and ensures compliance by regular selfassessment using the weekly Store Audit • With assistance and guidance from the Health & Safety Manager, takes accountability for H&S within the Store, including a 100% completion rate of the Monthly H&S Checklist to ensure that the store is a safe place to work and buy from • Demonstrates and encourages exemplary customer service at all times • Actively manages any complaints received, to ensure satisfactory resolution in a timely manner, in line with company standards • Any other reasonable duties as required Key Accountabilities: Compliance with the Store Commercial & Development plans as agreed with the Area Manager Compliance with all Operational Procedures and Policies as determined by the Business Compliance with all Health & Safety Regulations, in line with the Health & Safety Manager Compliance with the Grey Fleet & Hire car policy as determined by the Business
Retail Assistant Store Manager employer: Dynamix Recruitment ltd
Contact Detail:
Dynamix Recruitment ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Store Manager
✨Tip Number 1
Familiarize yourself with the store's sales process and key performance indicators (KPIs). Understanding these metrics will help you demonstrate your ability to drive sales growth and manage team performance effectively during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached and developed team members in previous roles. Highlighting your experience in building strong relationships will resonate well with the hiring team.
✨Tip Number 3
Research the local market and competition in Ipswich. Being knowledgeable about the area will allow you to discuss strategies for driving commercial activity and understanding customer needs during your conversation with us.
✨Tip Number 4
Prepare to discuss your approach to maintaining high standards of health and safety in a retail environment. Sharing specific examples of how you've ensured compliance and created a safe shopping experience will demonstrate your commitment to these important aspects of the role.
We think you need these skills to ace Retail Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, team leadership, and customer service. Use specific examples that demonstrate your ability to drive sales and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the role. Mention how your skills align with the key responsibilities listed in the job description, such as managing KPIs and ensuring compliance.
Showcase Communication Skills: In your application, emphasize your communication skills. Provide examples of how you've successfully built relationships with customers and colleagues, and how you handle complaints or conflicts.
Highlight Leadership Experience: Detail your experience in recruiting, coaching, and developing team members. Include any specific achievements that demonstrate your ability to lead by example and maintain high standards of presentation and service.
How to prepare for a job interview at Dynamix Recruitment ltd
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed a team in the past, focusing on your coaching and development strategies.
✨Understand the Sales Process
Familiarize yourself with effective sales techniques and be ready to discuss how you would implement these in the store. Highlight any experience you have with driving sales growth and managing KPIs.
✨Emphasize Communication Skills
Excellent communication is key in this role. Be prepared to discuss how you build relationships with both customers and colleagues, and provide examples of how you've effectively resolved complaints or conflicts.
✨Demonstrate Commercial Awareness
Research the local market and competition before your interview. Show that you understand the business landscape and can proactively manage customer data to drive sales and compliance.