At a Glance
- Tasks: Lead a team to deliver top-notch customer service and manage store operations.
- Company: Established DIY and hardware store with a community focus.
- Benefits: Competitive salary, performance bonus, staff discounts, and training opportunities.
- Why this job: Join a passionate team and make a real impact in the community.
- Qualifications: Experience in retail management and strong leadership skills.
- Other info: Supportive environment with opportunities for personal and professional growth.
The predicted salary is between 28000 - 30300 £ per year.
Location: MANCHESTER Salary: £27,700–£30,200 performance bonus staff discount Contract Type: Full-time, Permanent Hours: 41 hours/week (including some weekends) About Us We’re a well-established, DIY and hardware store serving our local community with tools, materials, and expert advice. From weekend warriors to seasoned tradespeople, we pride ourselves on delivering quality products and outstanding service. The Role As our Retail Store Manager, you’ll be the driving force behind daily operations, team leadership, and customer satisfaction. You’ll oversee everything from stock control and merchandising to staff development and sales performance. Key Responsibilities * Lead and motivate a small team to deliver exceptional customer service * Manage inventory, supplier relationships, and stock replenishment * Ensure the store is clean, safe, and well-presented at all times * Drive sales and meet performance targets through local marketing and promotions * Handle customer queries, complaints, and bespoke orders with professionalism * Implement health & safety and compliance procedures * Report on KPIs and contribute to strategic planning What We’re Looking For * Proven experience in retail management, ideally in DIY, hardware, or trade environments * Strong leadership and people management skills * Commercial awareness and a hands-on approach to problem-solving * Excellent communication and customer service skills * Familiarity with EPOS systems and basic financial reporting * A passion for DIY, home improvement, or trade tools is a big plus! Perks & Benefits * Competitive salary with bonus scheme * Staff discount on all products * Training and development opportunities * Supportive, community-focused work environment
Retail Assistant Manager employer: Dynamix Recruitment ltd
Contact Detail:
Dynamix Recruitment ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in DIY or hardware. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to share specific examples of how you've led teams and improved customer service in your previous roles. We want to see that passion for retail management shine through!
✨Tip Number 3
Research the company! Familiarise yourself with our products and services before your interview. Knowing what we offer will help you tailor your answers and show us you're genuinely interested in joining our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re keen on being part of our community-focused environment right from the start.
We think you need these skills to ace Retail Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience, especially in DIY or hardware settings. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your leadership and customer service abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how you can contribute to our team. Mention any relevant achievements and how they relate to the responsibilities listed in the job description.
Showcase Your Passion: We love candidates who are genuinely interested in DIY and home improvement. If you have any personal projects or experiences that demonstrate your passion, include them in your application. It helps us see the real you!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Dynamix Recruitment ltd
✨Know Your Stuff
Familiarise yourself with the DIY and hardware industry. Understand the products, tools, and services offered by the company. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff or improved customer service. This will demonstrate your capability to manage and inspire a team effectively.
✨Be Customer-Centric
Think about how you would handle customer queries and complaints. Prepare scenarios that highlight your problem-solving skills and ability to maintain professionalism under pressure. This is crucial for a Retail Assistant Manager role.
✨Dress the Part
While it’s important to be comfortable, make sure you dress smartly for the interview. A professional appearance shows respect for the opportunity and aligns with the company’s commitment to quality and service.