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- Tasks: Lead a team, manage stock, and ensure top-notch customer service.
- Company: Established DIY and hardware store with a community focus.
- Benefits: Competitive salary, performance bonus, staff discounts, and training opportunities.
- Why this job: Join a passionate team and make a real impact in the community.
- Qualifications: Retail management experience and strong leadership skills.
- Other info: Supportive environment with opportunities for personal and professional growth.
The predicted salary is between 28000 - 30200 £ per year.
Location: MANCHESTER Salary: £27,700–£30,200 performance bonus staff discount Contract Type: Full-time, Permanent Hours: 41 hours/week (including some weekends) About Us We’re a well-established, DIY and hardware store serving our local community with tools, materials, and expert advice. From weekend warriors to seasoned tradespeople, we pride ourselves on delivering quality products and outstanding service. The Role As our Retail Store Manager, you’ll be the driving force behind daily operations, team leadership, and customer satisfaction. You’ll oversee everything from stock control and merchandising to staff development and sales performance. Key Responsibilities * Lead and motivate a small team to deliver exceptional customer service * Manage inventory, supplier relationships, and stock replenishment * Ensure the store is clean, safe, and well-presented at all times * Drive sales and meet performance targets through local marketing and promotions * Handle customer queries, complaints, and bespoke orders with professionalism * Implement health & safety and compliance procedures * Report on KPIs and contribute to strategic planning What We’re Looking For * Proven experience in retail management, ideally in DIY, hardware, or trade environments * Strong leadership and people management skills * Commercial awareness and a hands-on approach to problem-solving * Excellent communication and customer service skills * Familiarity with EPOS systems and basic financial reporting * A passion for DIY, home improvement, or trade tools is a big plus! Perks & Benefits * Competitive salary with bonus scheme * Staff discount on all products * Training and development opportunities * Supportive, community-focused work environment
Retail Assistant Manager employer: Dynamix Recruitment ltd
Contact Detail:
Dynamix Recruitment ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager
✨Tip Number 1
Get to know the company inside out! Research their values, products, and community involvement. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail management. Think about how you’d handle customer complaints or motivate your team – they’ll want to see your leadership skills in action!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Retail Assistant Manager role. Highlight your leadership experience and any relevant retail management roles you've had, especially in DIY or hardware settings.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about DIY and how your experience makes you the perfect fit for our team. Be sure to mention specific examples of how you've driven sales or improved customer service in previous roles.
Showcase Your People Skills: As a Retail Assistant Manager, you'll be leading a team, so it's crucial to demonstrate your people management skills. Share examples of how you've motivated teams or resolved conflicts in your application to show us you're a natural leader.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our community-focused team!
How to prepare for a job interview at Dynamix Recruitment ltd
✨Know Your Stuff
Familiarise yourself with the DIY and hardware industry. Brush up on common tools, materials, and trends. This will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff or improved customer service. This is key for a Retail Assistant Manager position!
✨Understand the Business
Research the company’s values, mission, and recent initiatives. Be ready to discuss how you can contribute to their goals, especially in driving sales and enhancing customer satisfaction.
✨Practice Customer Scenarios
Anticipate questions about handling customer complaints or bespoke orders. Practising these scenarios will help you respond confidently and demonstrate your excellent customer service skills.
