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- Tasks: Lead and motivate your team to drive sales and deliver excellent customer service.
- Company: Join a dynamic retail company focused on growth and development.
- Benefits: Competitive salary, career progression, and a supportive work environment.
- Why this job: Make a real impact in a fast-paced retail setting while developing your leadership skills.
- Qualifications: Experience in retail management and strong communication skills are essential.
- Other info: Opportunity for personal growth and to shape the store's success.
The predicted salary is between 28800 - 43200 £ per year.
Position: Store Manager
Reports to: Area Manager
Job Purpose: The Store Manager will drive day to day sales growth within the store by successfully leading, developing, and motivating their team, promoting commercial awareness through the sales plan, building customer and colleague relationships with excellent communication, and maintaining a high standard of store presentation, health & safety, and Customer Service.
Key Responsibilities:
- Sets realistic objectives and targets, leading by example with the appropriate behaviours and impeccable standards of presentation throughout.
- Recruits, coaches, develops, and regularly reviews their team, in conjunction with the Area Manager, managing all sales, compliance, and HR-related processes in a timely manner.
- Works well within a team and builds strong business relationships both internally and externally.
- Communicates with respect and clearly at all levels using the appropriate methods and language.
- With input and guidance from the Area Manager, drives all commercial activity within the Store, ensuring the effective use of the sales process throughout the team.
- Pro-actively controls and manages all existing and potential customer data understanding the local market and competition.
- Understands and manages KPI performance reporting and follows up by applying the appropriate actions.
- Drives a high level of transactional compliance within the store team and ensures robust procedures for fraud prevention.
- Controls discount levels and regularly reviews transactions carried out by the team to meet set objectives.
- Pro-actively manages all processes and ensures compliance by regular self-assessment using the weekly Store Audit.
- With assistance and guidance from the Health & Safety Manager, takes accountability for H&S within the Store, including a 100% completion rate of the Monthly H&S Checklist to ensure that the store is a safe place to work and buy from.
- Demonstrates and encourages exemplary customer service at all times.
- Actively manages any complaints received, to ensure satisfactory resolution in a timely manner, in line with company standards.
- Any other reasonable duties as required.
Key Accountabilities:
- Compliance with the Store Commercial & Development plans as agreed with the Area Manager.
- Compliance with all Operational Procedures and Policies as determined by the Business.
- Compliance with all Health & Safety Regulations, in line with the Health & Safety Manager.
- Compliance with the Grey Fleet & Hire car policy as determined by the Business.
Retail Store Manager in Manchester employer: Dynamix Recruitment ltd
Contact Detail:
Dynamix Recruitment ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail industry. Attend local events, join online forums, or even hit up social media groups. The more connections you make, the better your chances of hearing about job openings before they’re even advertised.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to talk about your achievements. Use specific examples from your past experiences that highlight your leadership and customer service skills.
✨Tip Number 3
Don’t just apply – engage! When you find a role you fancy, reach out to the hiring manager or someone in the team via LinkedIn. A friendly message expressing your interest can set you apart from the crowd and show you’re genuinely keen on the position.
✨Tip Number 4
Keep it real during interviews! Be yourself and let your personality shine through. Retail is all about relationships, so showing your authentic self can help you connect with interviewers and demonstrate that you’d fit right in with their team.
We think you need these skills to ace Retail Store Manager in Manchester
Some tips for your application 🫡
Show Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to highlight your leadership experience in your application. Share specific examples of how you've motivated and developed your team in the past.
Be Commercially Aware: Demonstrate your understanding of sales growth and commercial activity. Use your application to discuss how you've driven sales in previous roles and how you plan to do the same with us at StudySmarter.
Communicate Clearly: Since communication is key in this role, ensure your application is clear and concise. Use professional language but let your personality shine through – we want to get to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Dynamix Recruitment ltd
✨Know Your Numbers
As a Retail Store Manager, you'll need to be on top of your KPIs. Before the interview, brush up on key metrics like sales growth, customer satisfaction scores, and compliance rates. Being able to discuss these figures confidently will show that you understand the commercial side of the role.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led and developed a team in the past. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your ability to lead by example and manage a diverse group effectively.
✨Understand the Local Market
Research the local market and competition before your interview. Be ready to discuss how you would drive sales in that specific area and what strategies you would implement to attract customers. This shows that you're proactive and have a genuine interest in the business.
✨Customer Service is Key
Be prepared to talk about your approach to customer service. Share examples of how you've handled complaints or gone above and beyond for customers. Highlighting your commitment to excellent service will resonate well with the interviewers, as it's a crucial part of the role.