Retail Assistant Manager in Cheltenham

Retail Assistant Manager in Cheltenham

Cheltenham Full-Time 27700 - 30200 £ / year (est.) No home office possible
D

At a Glance

  • Tasks: Lead a team, manage stock, and ensure top-notch customer service.
  • Company: Established DIY and hardware store with a community focus.
  • Benefits: Competitive salary, performance bonus, staff discounts, and training opportunities.
  • Why this job: Join us to inspire others and make a difference in the community.
  • Qualifications: Retail management experience and strong leadership skills.
  • Other info: Supportive environment with a passion for DIY and home improvement.

The predicted salary is between 27700 - 30200 £ per year.

Location: CHELTENHAM

Salary: £27,700–£30,200 performance bonus staff discount

Contract Type: Full-time, Permanent

Hours: 41 hours/week (including some weekends)

About Us

We’re a well-established, DIY and hardware store serving our local community with tools, materials, and expert advice. From weekend warriors to seasoned tradespeople, we pride ourselves on delivering quality products and outstanding service.

The Role

As our Retail Store Manager, you’ll be the driving force behind daily operations, team leadership, and customer satisfaction. You’ll oversee everything from stock control and merchandising to staff development and sales performance.

Key Responsibilities

  • Lead and motivate a small team to deliver exceptional customer service
  • Manage inventory, supplier relationships, and stock replenishment
  • Ensure the store is clean, safe, and well-presented at all times
  • Drive sales and meet performance targets through local marketing and promotions
  • Handle customer queries, complaints, and bespoke orders with professionalism
  • Implement health & safety and compliance procedures
  • Report on KPIs and contribute to strategic planning

What We’re Looking For

  • Proven experience in retail management, ideally in DIY, hardware, or trade environments
  • Strong leadership and people management skills
  • Commercial awareness and a hands-on approach to problem-solving
  • Excellent communication and customer service skills
  • Familiarity with EPOS systems and basic financial reporting
  • A passion for DIY, home improvement, or trade tools is a big plus!

Perks & Benefits

  • Competitive salary with bonus scheme
  • Staff discount on all products
  • Training and development opportunities
  • Supportive, community-focused work environment

Retail Assistant Manager in Cheltenham employer: Dynamix Recruitment ltd

Join our well-established DIY and hardware store in Cheltenham, where we pride ourselves on a supportive, community-focused work environment that values employee growth and development. As a Retail Assistant Manager, you'll enjoy a competitive salary, performance bonuses, and staff discounts, all while leading a passionate team dedicated to delivering exceptional customer service and quality products. With opportunities for training and a hands-on approach to management, this role offers a meaningful and rewarding career path in a thriving local business.
D

Contact Detail:

Dynamix Recruitment ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant Manager in Cheltenham

✨Tip Number 1

Get to know the company inside out! Research their values, products, and community involvement. This will help you tailor your approach and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. They can give you the lowdown on the company culture and maybe even put in a good word for you!

✨Tip Number 3

Prepare for the interview by practising common questions and scenarios related to retail management. Think about how you would handle customer complaints or motivate your team – they’ll want to see your leadership skills in action!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the retail world with us.

We think you need these skills to ace Retail Assistant Manager in Cheltenham

Team Leadership
Customer Service
Inventory Management
Supplier Relationship Management
Sales Performance Management
Health & Safety Compliance
Problem-Solving Skills
Communication Skills
EPOS Systems Familiarity
Financial Reporting
Commercial Awareness
Merchandising
Strategic Planning
Motivational Skills

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your love for DIY and home improvement shine through! We want to see that you’re not just looking for a job, but that you genuinely care about the products and services we offer.

Tailor Your CV: Make sure your CV highlights your retail management experience, especially in DIY or hardware settings. We’re looking for specific examples of how you've led teams and driven sales, so don’t hold back!

Be Personable: In your cover letter, be yourself! We value excellent communication skills, so let your personality come through. Share a bit about why you want to join our team and how you can contribute to our community-focused environment.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Dynamix Recruitment ltd

✨Know Your Stuff

Familiarise yourself with the DIY and hardware industry. Brush up on common tools, materials, and customer needs. This will not only help you answer questions confidently but also show your passion for the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff or improved customer service. This will demonstrate your capability to manage and inspire a team effectively.

✨Understand the Business

Research the company’s values, products, and community involvement. Be ready to discuss how you can contribute to their goals, especially in driving sales and enhancing customer satisfaction.

✨Practice Customer Scenarios

Anticipate potential customer queries or complaints and think through how you would handle them. Practising these scenarios will prepare you to showcase your excellent communication and problem-solving skills during the interview.

Retail Assistant Manager in Cheltenham
Dynamix Recruitment ltd
Location: Cheltenham

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

D
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>