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For Companies At a Glance
- Tasks: Lead and motivate a team to drive sales and enhance customer experience.
- Company: Join a dynamic retail company focused on growth and customer satisfaction.
- Benefits: Enjoy competitive pay, career development opportunities, and a vibrant work culture.
- Why this job: Be part of a supportive team that values your input and fosters personal growth.
- Qualifications: No prior experience required; just bring your passion for retail and teamwork.
- Other info: Flexible hours perfect for students and a chance to develop leadership skills.
The predicted salary is between 28800 - 43200 £ per year.
The Assistant Store Manager is responsible for driving daily sales growth by effectively leading, developing, and motivating their team. They will enhance commercial awareness through strategic sales planning, foster strong customer and colleague relationships through clear communication, and uphold high standards in store presentation, health & safety, and customer service.
Key Responsibilities:
- Leadership & Team Development: Set realistic targets and lead by example with professional behaviour and high presentation standards. Recruit, coach, develop, and review team performance alongside the Area Manager, ensuring timely management of all sales, compliance, and HR-related processes.
- Sales & Commercial Management: Drive all commercial activities, ensuring the team effectively utilises the sales process. Manage existing and potential customer data, analysing the local market and competition. Monitor KPI performance reports and implement necessary follow-up actions. Ensure high levels of transactional compliance and enforce fraud prevention procedures. Oversee discount controls, regularly reviewing team transactions to meet sales objectives.
- Operational & Compliance Oversight: Conduct regular self-assessments using the weekly Store Audit to maintain compliance with company processes. Ensure adherence to all operational procedures and policies as established by the business. Take ownership of health & safety within the store, completing monthly H&S checklists with guidance from the Health & Safety Manager.
- Customer Service Excellence: Provide exemplary customer service, fostering a positive shopping experience. Proactively manage customer complaints to ensure swift and satisfactory resolutions, in line with company standards.
- Additional Duties: Collaborate effectively within a team, building strong business relationships internally and externally. Communicate professionally at all levels using appropriate methods and language. Carry out any other reasonable duties as required.
Key Accountabilities:
- Adherence to the Store Commercial & Development Plan in coordination with the Area Manager.
- Compliance with all company policies, operational procedures, and health & safety regulations.
- Implementation of the Grey Fleet & Hire Car Policy, as outlined by the business.
Retail Assistant Manager employer: Dynamix Recruitment Limited
Contact Detail:
Dynamix Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Be prepared to discuss specific examples of how you've motivated and developed a team in previous roles. This will demonstrate your ability to lead by example, which is crucial for the Assistant Store Manager position.
✨Tip Number 2
Familiarise yourself with the company's sales processes and customer service standards. Research their approach to commercial management and think about how you can contribute to driving sales growth. This knowledge will help you stand out as a candidate who is genuinely interested in the role.
✨Tip Number 3
Prepare to discuss how you handle customer complaints and ensure customer satisfaction. Think of examples where you've turned a negative experience into a positive one, as this aligns with the company's focus on exemplary customer service.
✨Tip Number 4
Demonstrate your understanding of health and safety regulations relevant to retail. Be ready to talk about how you've ensured compliance in past roles, as this is a key responsibility for the Assistant Store Manager position.
We think you need these skills to ace Retail Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, team leadership, and sales growth. Use specific examples that demonstrate your ability to meet targets and develop a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the role. Mention how your skills align with the responsibilities outlined in the job description, particularly in customer service and compliance.
Highlight Leadership Experience: In your application, emphasise any previous roles where you led a team or managed sales processes. Provide concrete examples of how you motivated your team and achieved sales targets.
Showcase Customer Service Skills: Demonstrate your commitment to customer service excellence by including examples of how you've handled customer complaints or improved the shopping experience in past roles.
How to prepare for a job interview at Dynamix Recruitment Limited
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed a team in the past, focusing on your leadership style and how you set realistic targets.
✨Understand Sales Processes
Familiarise yourself with effective sales strategies and be ready to discuss how you can drive sales growth. Highlight any experience you have with analysing market data and using it to inform your sales approach.
✨Emphasise Customer Service Excellence
Customer service is key in retail. Be prepared to share specific instances where you've gone above and beyond for customers, and how you handle complaints to ensure satisfaction.
✨Know the Company Policies
Research the company's operational procedures and health & safety regulations. Showing that you understand and value compliance will demonstrate your commitment to maintaining high standards in the store.
