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For Companies At a Glance
- Tasks: Lead and motivate a team to drive sales and ensure excellent customer service.
- Company: Join a dynamic retail environment focused on growth and customer satisfaction.
- Benefits: Enjoy competitive pay, career development opportunities, and a vibrant team culture.
- Why this job: Be part of a supportive team that values your input and fosters personal growth.
- Qualifications: Previous retail experience and strong leadership skills are essential.
- Other info: Opportunity for flexible hours and potential for advancement within the company.
The predicted salary is between 24000 - 36000 £ per year.
The Assistant Store Manager will drive day to day sales growth within the store by successfully leading, developing, and motivating their team, promoting commercial awareness through the sales plan, building customer and colleague relationships with excellent communication, and maintaining a high standard of store presentation, health & safety, and Customer Service.
Key Responsibilities:
- Sets realistic objectives and targets, leading by example with the appropriate behaviours and impeccable standards of presentation throughout.
- Recruits, coaches, develops, and regularly reviews their team, in conjunction with the Area Manager, managing all sales, compliance, and HR-related processes in a timely manner.
- Works well within a team and builds strong business relationships both internally and externally.
- Communicates with respect and clearly at all levels using the appropriate methods and language.
- With input and guidance from the Area Manager, drives all commercial activity within the Store, ensuring the effective use of the sales process throughout the team.
- Pro-actively controls and manages all existing and potential customer data understanding the local market and competition.
- Understands and manages KPI performance reporting and follows up by applying the appropriate actions.
- Drives a high level of transactional compliance within the store team and ensures robust procedures for fraud prevention.
- Controls discount levels and regularly reviews transactions carried out by the team to meet set objectives.
- Pro-actively manages all processes and ensures compliance by regular self-assessment using the weekly Store Audit.
- With assistance and guidance from the Health & Safety Manager, takes accountability for H&S within the Store, including a 100% completion rate of the Monthly H&S Checklist to ensure that the store is a safe place to work and buy from.
- Demonstrates and encourages exemplary customer service at all times.
- Actively manages any complaints received, to ensure satisfactory resolution in a timely manner, in line with company standards.
- Any other reasonable duties as required.
Key Accountabilities:
- Compliance with the Store Commercial & Development plans as agreed with the Area Manager.
- Compliance with all Operational Procedures and Policies as determined by the Business.
- Compliance with all Health & Safety Regulations, in line with the Health & Safety Manager.
- Compliance with the Grey Fleet & Hire car policy as determined by the Business.
Retail Assistant Manager employer: Dynamix Recruitment Limited
Contact Detail:
Dynamix Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager
✨Tip Number 1
Familiarise yourself with the latest retail trends and customer service best practices. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to driving sales growth and enhancing customer experiences.
✨Tip Number 2
Network with current or former employees of the company. They can provide valuable insights into the company culture and expectations for the Assistant Store Manager role, which can help you tailor your approach when discussing your fit for the position.
✨Tip Number 3
Prepare specific examples of how you've successfully led a team or improved sales in previous roles. Being able to share these stories will showcase your leadership skills and ability to drive performance, which are crucial for this position.
✨Tip Number 4
Demonstrate your understanding of health and safety regulations relevant to retail. Showing that you prioritise a safe working environment will resonate well with the hiring managers, as it's a key responsibility of the Assistant Store Manager role.
We think you need these skills to ace Retail Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, team leadership, and customer service. Use specific examples that demonstrate your ability to drive sales and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the role. Mention how your skills align with the key responsibilities outlined in the job description, such as managing KPIs and ensuring compliance.
Highlight Leadership Skills: In your application, emphasise your leadership abilities. Provide examples of how you've successfully coached and developed team members, and how you’ve built strong relationships within a team environment.
Showcase Commercial Awareness: Demonstrate your understanding of the retail market and competition in your application. Discuss any strategies you've implemented in previous roles that contributed to sales growth or improved customer satisfaction.
How to prepare for a job interview at Dynamix Recruitment Limited
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead and motivate your team. Be prepared to discuss your previous experiences in managing teams, setting objectives, and how you inspire others to achieve their best.
✨Demonstrate Commercial Awareness
Understand the store's sales plan and be ready to talk about how you can drive sales growth. Research the local market and competition beforehand, so you can provide insights during the interview.
✨Emphasise Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully communicated with team members and customers, and how you handle complaints or difficult situations.
✨Highlight Your Commitment to Health & Safety
Since health and safety are crucial in retail, be ready to discuss your understanding of H&S regulations and how you've ensured compliance in previous roles. Mention any relevant training or certifications you have.
