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For Companies At a Glance
- Tasks: Lead and motivate a team to drive sales and enhance customer experience.
- Company: Join a dynamic retail company focused on growth and customer satisfaction.
- Benefits: Enjoy competitive pay, career development opportunities, and a vibrant work culture.
- Why this job: Be part of a supportive team that values your input and fosters personal growth.
- Qualifications: No specific qualifications required; just bring your passion for retail and leadership.
- Other info: Opportunity for career advancement within a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Location: Openshaw
Salary: £28,000–£30,200 performance bonus staff discount
Contract Type: Full-time, Permanent
Hours: 41 hours/week (including some weekends)
About Us
We’re a well-established, DIY and hardware store serving our local community with tools, materials, and expert advice. From weekend warriors to seasoned tradespeople, we pride ourselves on delivering quality products and outstanding service.
The Role
As our Retail Store Manager, you’ll be the driving force behind daily operations, team leadership, and customer satisfaction. You’ll oversee everything from stock control and merchandising to staff development and sales performance.
Key Responsibilities
- Lead and motivate a small team to deliver exceptional customer service
- Manage inventory, supplier relationships, and stock replenishment
- Ensure the store is clean, safe, and well-presented at all times
- Drive sales and meet performance targets through local marketing and promotions
- Handle customer queries, complaints, and bespoke orders with professionalism
- Implement health & safety and compliance procedures
- Report on KPIs and contribute to strategic planning
What We’re Looking For
- Proven experience in retail management, ideally in DIY, hardware, or trade environments
- Strong leadership and people management skills
- Commercial awareness and a hands-on approach to problem-solving
- Excellent communication and customer service skills
- Familiarity with EPOS systems and basic financial reporting
- A passion for DIY, home improvement, or trade tools is a big plus!
Perks & Benefits
- Competitive salary with bonus scheme
- Staff discount on all products
- Training and development opportunities
- Supportive, community-focused work environment
Contact Detail:
Dynamix Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RETAIL ASSISTANT MANAGER
✨Tip Number 1
Showcase your leadership skills during the interview. Be prepared to discuss specific examples of how you've motivated and developed a team in previous roles. This will demonstrate your ability to lead by example, which is crucial for the Assistant Store Manager position.
✨Tip Number 2
Familiarise yourself with the company's sales processes and customer service standards. Research their current market position and competitors, so you can speak knowledgeably about how you would drive sales growth and enhance customer experiences in the store.
✨Tip Number 3
Prepare to discuss your experience with compliance and operational procedures. Highlight any past roles where you ensured adherence to health and safety regulations or conducted audits, as this aligns closely with the responsibilities of the role.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of how you've handled customer complaints effectively. This will show that you can maintain high levels of customer service and resolve issues swiftly, which is key for this position.
We think you need these skills to ace RETAIL ASSISTANT MANAGER
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, team leadership, and sales growth. Use specific examples that demonstrate your ability to meet targets and develop a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the role. Mention how your skills align with the responsibilities outlined in the job description, particularly in customer service excellence and operational compliance.
Highlight Leadership Skills: In your application, emphasise your leadership experience. Provide examples of how you have successfully coached and developed team members, and how you have driven sales through effective team management.
Showcase Commercial Awareness: Demonstrate your understanding of the retail market and competition in your application. Discuss any experience you have with analysing sales data or implementing strategies that improved sales performance.
How to prepare for a job interview at Dynamix Recruitment Limited
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you set realistic targets.
✨Understand Sales Processes
Familiarise yourself with effective sales strategies and be ready to discuss how you can drive commercial activities. Highlight any experience you have with analysing market data and using it to inform sales decisions.
✨Emphasise Customer Service Excellence
Customer service is key in retail. Be prepared to share specific instances where you've gone above and beyond to resolve customer complaints or enhance the shopping experience, showcasing your commitment to high standards.
✨Know the Company Policies
Research the company's operational procedures and health & safety regulations. Being knowledgeable about these policies will show your commitment to compliance and your readiness to uphold the company's standards.
