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- Tasks: Engage customers, drive sales, and maintain store presentation across two locations.
- Company: Join a well-respected brand known for quality and customer service.
- Benefits: Earn £13.43 per hour with flexible hours and a dynamic work environment.
- Why this job: Perfect for those who love retail and want to grow in a supportive team.
- Qualifications: Retail experience preferred; strong communication and customer service skills required.
- Other info: Opportunity to learn and develop product knowledge while working in a fast-paced setting.
Location: this position covers 2 stores, one in Cheadle and the other in central Manchester.
Hours: 38 hours across 5 days, inclusive of weekends.
Salary: £13.43 P/H
We are looking for a passionate and customer-focused Sales Assistant to represent a well-respected brand, in two of our key locations. You will be responsible for driving sales, delivering excellent customer service, and ensuring that the in-store brand presentation meets the highest standards.
Key Responsibilities:
- Greeting customers, offering expert advice and guiding them through their sale.
- Use company sales techniques to convert opportunities into sales and meet targets.
- Assisting senior staff members with visual merchandising.
- Maintain a clean, well-stocked, and inviting store at all times.
- Handle customer queries and complaints effectively, ensuring customer satisfaction and timely resolution.
- Complete stock takes and ensure stock accuracy.
- Continuously build product knowledge through training and self-learning, sharing insights with store colleagues.
- Represent company values and uphold brand standards, including dress code and conduct.
The ideal candidate will have/be:
- Retail Sales Experience, ideally within a premium brand, preferably homeware is essential.
- Able to travel between the two stores on set required days.
- Strong customer service and communication skills.
- A self-motivated individual who enjoys working in a fast-paced environment.
- Resilience and professionalism under pressure, with a positive and polite attitude at all times.
To apply, please submit your CV and cover letter as soon as possible or call (phone number removed) and ask for Molly.
Sales Assistant employer: Dynamite Recruitment
Contact Detail:
Dynamite Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with the brand and its products before your interview. Understanding the key features and benefits of the homeware items will help you demonstrate your passion and knowledge during discussions.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples from your past experiences. Be ready to discuss how you've handled difficult situations or exceeded customer expectations in a retail environment.
✨Tip Number 3
Since this role involves working across two locations, highlight your flexibility and willingness to travel. Mention any previous experience you have in similar roles that required adaptability and time management.
✨Tip Number 4
Demonstrate your ability to work under pressure by discussing how you manage busy periods in retail. Share strategies you use to stay organised and maintain high standards of customer service during peak times.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales experience, especially within premium brands. Emphasise any experience you have in homeware or similar sectors to align with the job requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ability to drive sales. Mention specific examples of how you've successfully handled customer queries or complaints in the past.
Showcase Your Skills: Clearly outline your strong communication skills and ability to work under pressure. Use bullet points to make these skills stand out, and relate them to the responsibilities mentioned in the job description.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial in a customer-facing role.
How to prepare for a job interview at Dynamite Recruitment
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Product Knowledge
Research the brand and its products before the interview. Be prepared to discuss how you would approach selling their items and any relevant experience you have with similar products, especially in homeware.
✨Highlight Your Sales Techniques
Be ready to talk about the sales techniques you’ve used in the past. Discuss how you’ve successfully converted opportunities into sales and met targets, as this is a key responsibility of the role.
✨Prepare for Situational Questions
Anticipate questions about handling customer complaints or difficult situations. Think of examples where you maintained professionalism under pressure and resolved issues effectively, showcasing your resilience and positive attitude.
