At a Glance
- Tasks: Support software systems and create bespoke reports for clients and staff.
- Company: Rapidly growing Fire and Security business with great opportunities.
- Benefits: Competitive salary, hands-on experience, and a supportive team environment.
- Other info: 12-month fixed-term contract with excellent career growth potential.
- Why this job: Join a dynamic team and enhance your IT skills while making a real impact.
- Qualifications: Proficient in SQL programming and experienced in IT hardware setup.
Location: Newbury - on site
Up to £34,000
12 month fixed term contract
Dynamite recruitment is working with a leading Fire and Security business which is growing rapidly. They have a track record of providing fantastic opportunities to candidates throughout the Country. Due to their expanding team and client base, they are now seeking a Systems Support Assistant to join the team.
Key Responsibilities:
- Supporting software (client facing portal, assessor application to conduct risk assessments), queries and issues for internal staff and clients.
- Daily/weekly/monthly/annual specialist SQL reporting - created and modified using Microsoft SQL programming language database, issued internally and for clients.
- Create bespoke reporting (Microsoft SQL - programming language) upon request from staff or clients.
- Create bespoke (whitelabel) websites for new (or existing) customers using a combination of SQL programming and server management.
- Microsoft SQL database upkeep/monitoring - ensure smooth running of mission critical systems for the company, editing and amending the database where required.
- Support and escalate IT issues (infrastructure, hardware and software) with IT support company.
- Support IT equipment ordering process for all new starters (office and field based).
- Support the setup of new and/or existing IT equipment for all staff (office and field based).
- Support new staff onboarding - provide robust guidance and setup to ensure familiarisation with IT hardware/software provided, company IT policies and procedures.
- Support IT hardware, ensuring it is maintained, replaced where needed and ensuring an updated equipment log is held at all times.
Requirements:
- Microsoft SQL server for maintaining database, regular and bespoke reporting, data analysis.
- Proficient in SQL programming language, writing new queries/editing existing SQL queries.
- Understanding of Windows software package.
- Microsoft office suite of apps and 365 admin.
- Specifically Excel - understanding of macros, formulas. Able to write new macros/formulas, edit existing.
- Experienced in setting up Windows PCs.
- General knowledge and understanding of IT hardware.
Apply now or contact me.
Systems Support Assistant in Reading employer: Dynamite Recruitment
Join a dynamic and rapidly growing Fire and Security business in Newbury, where your role as a Systems Support Assistant will be pivotal in supporting both internal staff and clients. With a strong commitment to employee development, a collaborative work culture, and competitive benefits, this company offers a unique opportunity for meaningful career growth while working on mission-critical systems that make a real difference.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Support Assistant in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to SQL and IT support. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio of your SQL projects or any bespoke reporting you've done. This will give potential employers a tangible sense of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Systems Support Assistant in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Systems Support Assistant role. Highlight your experience with Microsoft SQL and any relevant IT support roles you've had. We want to see how your skills match what we're looking for!
Show Off Your Skills:In your cover letter, don’t just list your skills—show us how you’ve used them in real situations. Whether it’s creating bespoke reports or supporting new staff, give us examples that demonstrate your expertise.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Don’t miss out on this opportunity!
How to prepare for a job interview at Dynamite Recruitment
✨Know Your SQL Inside Out
Since the role heavily involves Microsoft SQL, make sure you brush up on your SQL skills. Be prepared to discuss your experience with writing and editing queries, and maybe even showcase a few examples of bespoke reports you've created in the past.
✨Familiarise Yourself with IT Support Processes
Understand the common IT issues that might arise and how to escalate them effectively. It’s a good idea to have a few scenarios in mind where you successfully resolved an IT issue or supported someone else in doing so.
✨Show Off Your Excel Skills
Excel is key for this position, so be ready to talk about your experience with macros and formulas. You might even want to prepare a quick demonstration of a complex formula you’ve created or edited to impress the interviewers.
✨Be Ready to Discuss Onboarding Experience
Since you'll be supporting new staff onboarding, think about any previous experiences you've had in training or guiding others. Share specific examples of how you helped someone get familiar with IT hardware or software, as this will show your ability to support the team effectively.
