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For Companies At a Glance
- Tasks: Join our team as a Mortgage Administrator, handling data input and customer communications.
- Company: We're a respected mortgage advisory firm in Southampton, dedicated to client success.
- Benefits: Enjoy a competitive salary of £25,500 plus bonuses, with opportunities for career growth.
- Why this job: This role offers hands-on experience in financial services and a chance to make a real impact.
- Qualifications: We seek candidates with excellent customer service skills and proficiency in MS Office.
- Other info: This position is office-based, perfect for those looking to kickstart their career.
The predicted salary is between 20400 - 30600 £ per year.
Dynamite Recruitment is delighted to be recruiting on behalf of a well-respected mortgage advisory firm based in Southampton, looking for an administrator to join their growing team. This is the perfect opportunity to establish and grow your career within the Financial Services industry.
Duties include:
- Accurately input data and record actions taken on cases onto internal system to form audit trails
- Liaise with internal brokers, clients, developers, estate agents, solicitors, insurance providers and medical professionals to expedite application turnaround
- Deliver exceptional customer service to all parties on telephone and email communications
- Ad-hoc administration duties such as generic admin, reports, file compliance checks, updating CRM systems etc
- Accurately key, submit and process Help to Buy applications in a timely manner.
Key Qualities/Skills Desired:
- Excellent customer service skills
- Professional telephone manner
- Effective and fluent communication skills (written and verbal)
- Proactive, seeks out resolutions without prompt
- Proficiency with MS Office, especially Outlook and Excel
- High attention to detail
- Previous administration experience
£25,500 + Bonus
Southampton, Office based
Please contact Tegan at Dynamite Recruitment for more details or apply now.
Mortgage Administrator employer: Dynamite Recruitment
Contact Detail:
Dynamite Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator
✨Tip Number 1
Familiarise yourself with the mortgage industry and current trends. Understanding the basics of mortgage products and processes will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since delivering exceptional customer service is a key part of this role, consider preparing examples from your past experiences where you successfully resolved issues or provided outstanding support to clients.
✨Tip Number 3
Practice your communication skills, both verbal and written. You may be required to liaise with various stakeholders, so being able to articulate your thoughts clearly and professionally will set you apart from other candidates.
✨Tip Number 4
Get comfortable with MS Office, especially Excel and Outlook. Since proficiency in these tools is essential for the role, consider taking online tutorials or courses to enhance your skills and show your commitment to the position.
We think you need these skills to ace Mortgage Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Use keywords from the job description, such as 'data input', 'customer service', and 'communication skills' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific duties from the job description and explain how your skills and experiences make you a perfect fit for the Mortgage Administrator position.
Showcase Your Skills: In your application, emphasise your proficiency with MS Office, particularly Outlook and Excel. Provide examples of how you've used these tools in previous roles to demonstrate your capability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Dynamite Recruitment
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to communicate effectively and resolve issues proactively.
✨Demonstrate Attention to Detail
Given the importance of accuracy in data entry and compliance checks, discuss specific instances where your attention to detail made a difference. This could include examples from previous administration roles or projects.
✨Familiarise Yourself with Relevant Software
Brush up on your MS Office skills, particularly Outlook and Excel. Be ready to discuss how you've used these tools in previous jobs, as this will show your technical proficiency and readiness for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle various situations. Think of scenarios where you had to liaise with multiple parties or manage tight deadlines, and be ready to explain your approach.
