Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers manage their finances and recover outstanding debts.
- Company: Join a growing, successful business in Portsmouth.
- Benefits: Competitive salary with potential for permanent position.
- Why this job: Make a difference by assisting customers and resolving financial issues.
- Qualifications: Strong communication skills and experience in debt recovery preferred.
- Other info: Temporary role with opportunities for growth and development.
Debt Recovery Agent
Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.
Salary: £26,500 P/A
Location: Portsmouth, Hampshire
Hours: Monday to Friday, full-time hours.
Contract: please note this is a temporary position for a minimum of 6 months, with potential to be extended or go on to be permanent for the right candidate.
Dynamite Recruitment are looking for an experienced Debt Recovery Agent to join a growing, successful business based in Cosham.
As a Debt Recovery Agent, you will be:
Monitoring customer to ensure payments are up to date.
Chasing outstanding debt on accounts.
Setting up various payment plans/options where customers look t be struggling to pay their finances.
Communicating with customers regarding billing queries and overdue payments.
Working closely with the Finance department.
Maintaining records and ensuring the database is kept up-to-date.
Resolving disputes/discrepancies.
Assisting vulnerable customers.
Following FCA regulations.
Assisting with the preparation of litigation cases. The ideal candidate will be/have:
Brilliant communication skills.
Knowledgeable of FCA regulations would be ideal but not essential
Work well both in a team and independently.
Successful experience in a similar role.
Confident in IT/ using various databases. Please submit your CV as soon as possible to be considered, or call Molly/Fran on (phone number removed)
Debt Recovery Agent employer: Dynamite Recruitment
Contact Detail:
Dynamite Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Recovery Agent
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and debt recovery sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to debt recovery. Think about how you’d handle customer disputes or set up payment plans, and be ready to share your past experiences.
✨Tip Number 3
Show off your communication skills! During interviews, demonstrate how you can effectively communicate with customers, especially when discussing sensitive financial matters.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Debt Recovery Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Debt Recovery Agent. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Show Off Your Skills: Don’t just list your skills; give examples! If you’ve got brilliant communication skills or experience with FCA regulations, let us know how you’ve used them in past roles.
Keep It Professional: While we love a friendly vibe, remember to keep your application professional. Proofread for typos and ensure your tone matches the seriousness of the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and makes it easier for you to stay updated!
How to prepare for a job interview at Dynamite Recruitment
✨Know Your Stuff
Before the interview, brush up on your knowledge of FCA regulations and debt recovery processes. Being able to discuss these topics confidently will show that you’re serious about the role and understand the industry.
✨Showcase Your Communication Skills
As a Debt Recovery Agent, communication is key. Prepare examples of how you've effectively communicated with customers in the past, especially in resolving disputes or setting up payment plans. This will demonstrate your ability to handle sensitive situations.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like how you would handle a difficult customer or a billing dispute. Think through your responses beforehand so you can showcase your problem-solving skills and empathy.
✨Highlight Your IT Proficiency
Since the role involves maintaining records and using databases, be prepared to discuss your IT skills. Mention any specific software you’ve used in previous roles and how you’ve leveraged technology to improve efficiency in debt recovery.