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- Tasks: Join our team to assist customers with their enquiries and manage claims.
- Company: Dynamite Recruitment is a unique business based in Portsmouth, known for its supportive environment.
- Benefits: Earn £12.60 per hour plus a one-off bonus after 3 months, in a friendly team.
- Why this job: This role offers valuable experience in customer service and a chance to work in a dynamic setting.
- Qualifications: Previous telephone-based customer service experience and strong communication skills are essential.
- Other info: Office-based role with Monday to Friday hours, starting early July for a 3-month assignment.
Customer Service Executives Wanted! £12.60 per hour + One-Off Bonus After 3 Months! Office-Based in Portsmouth | Monday – Friday, 9AM–5.30PM
Dynamite Recruitment is proud to be working with a truly unique and exciting business based in Portsmouth!
Due to a busy period, we're on the lookout for Customer Service Executives to join the team from the beginning of July.
Start Date: Early July
Location: Office-based, Portsmouth
Hours: Monday to Friday, 9AM–5:30PM
Duration: 3 months
What’s In It for You?
- £12.60 per hour
- One-off bonus at the end of the 3-month assignment!
- Friendly and supportive team environment
What You’ll Be Doing:
- Answering incoming customer calls and helping with enquiries
- Asking key questions to register and set up claims
- Managing various customer enquiries
- Logging accurate information into the system
- Supporting the team with general admin tasks
We’re Looking for People Who:
- Have previous customer service experience (this must be telephone-based)
- Are confident communicators with strong admin skills
- Are available to start at the beginning of July
- Can commit to a full 3-month assignment - this is of high importance
- Bring a positive, can-do attitude every day
Interested? Apply Now! Send your CV ASAP or call Fran to find out more and secure your spot.
Customer Services employer: Dynamite Recruitment
Contact Detail:
Dynamite Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services
✨Tip Number 1
Familiarise yourself with the company and its values. Understanding what makes this business unique will help you connect with the team during your interview and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Brush up on your telephone communication skills. Since the role requires handling customer calls, practice active listening and clear speaking to ensure you can effectively assist customers and convey information accurately.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult customers or tricky enquiries, as demonstrating your problem-solving skills can set you apart from other candidates.
✨Tip Number 4
Showcase your positive attitude during any interactions. A friendly and upbeat demeanour can make a significant difference, especially in customer service roles where a good vibe is essential for team dynamics.
We think you need these skills to ace Customer Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service experience, especially any telephone-based roles. Use specific examples to demonstrate your communication skills and admin capabilities.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in this position and how your skills align with the job requirements.
Highlight Availability: Clearly state your availability to start at the beginning of July and your commitment to the full 3-month assignment. This is crucial for the employer to know upfront.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Dynamite Recruitment
✨Showcase Your Customer Service Experience
Make sure to highlight your previous telephone-based customer service experience during the interview. Prepare specific examples of how you've successfully handled customer enquiries and resolved issues, as this will demonstrate your capability for the role.
✨Demonstrate Strong Communication Skills
As a Customer Service Executive, effective communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios with a friend to refine your responses.
✨Emphasise Your Admin Skills
Since the role involves logging information accurately, be ready to discuss your administrative skills. Mention any relevant software or systems you’ve used in the past, and be prepared to explain how you ensure accuracy in your work.
✨Bring a Positive Attitude
A positive, can-do attitude is essential for this position. During the interview, convey your enthusiasm for the role and the company. Share examples of how your positivity has helped you overcome challenges in previous jobs.
