Customer Service Executive

Customer Service Executive Salary: £12.27 P/H on weekdays with a higher weekend rate of £13.42 – £14.50 per hour Hours: This is a full-time position working 8 hours a day between the hours of 7am and 10pm on a rota You will be required to work 1 in 4 weekends on a rota Location: Ferndown, Dorset.- Hybrid is an option after training Dynamite Recruitment are looking for an experienced, Customer Service Executive, who will manage inbound enquiries, liaise with clients and coordinate appointments for a well-established business based in Dorset As a Customer Service Executive, your responsibilities will be: Handling a large volume of inbound calls from a multitude of clients, customers and third parties. (120 per day at times ) Scheduling/cancelling appointments, across multiple diaries. Updating information on behalf of clients. Managing basic customer queries. Completing general administration The ideal Customer Service Executive will be/have: Call centre experience/ Call Handling/ Receptionist experience is required Receptionist experience, preferably from a medical setting but not essential Strong organisational skills. Computer/IT savvy. Able to manage a heavy workload. Previous experience within the medical industry would be beneficial but not essential To be considered, please submit your CV or contact Fran Curtis