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- Tasks: Handle customer inquiries and manage administrative tasks in a dynamic team.
- Company: Join a thriving specialist business in Cosham, Portsmouth, known for its supportive culture.
- Benefits: Enjoy hybrid working, gym memberships, generous holiday, and a car scheme.
- Why this job: Be part of a high-performing team that values your growth and well-being.
- Qualifications: Previous customer service experience and strong organisational skills are essential.
- Other info: Flexible hours and opportunities for learning and development await you!
The predicted salary is between 20360 - 30240 £ per year.
Location: Cosham, Portsmouth
Salary: £25300 per annum
Hours: Monday to Friday, 37.5 hours per week (Flexibility required between 8:00am – 6:00pm)
Fantastic Benefits Include:
- Hybrid working – 2 days remote after probation
- 6% pension contribution
- Employee car scheme – Drive a fully insured brand-new car for just £200/month (family members can be added)
- Gym memberships & well-being hours
- 25–30 days holiday (based on length of service)
- Enhanced maternity, paternity & premature baby leave
- Learning & development opportunities
- Plus, many more amazing benefits
Dynamite Recruitment is proud to be working alongside a thriving, specialist business based in Cosham, Portsmouth. Due to continued growth, they are looking for a Customer Service & Administrator to join their friendly and professional team on a permanent basis.
This is an exciting opportunity to join a successful, modern company where you’ll be supported, challenged, and rewarded as part of a high-performing customer operations team.
Key Responsibilities:
- Handling inbound calls and emails from customers and third parties
- Logging detailed and accurate information into internal systems
- Managing and prioritising multiple email inboxes
- Scheduling work and services to be completed on vehicles
- Updating spreadsheets, managing an electronic booking system, and processing data
- Providing administrative support to ensure a smooth and efficient service for customers
The Ideal Candidate Will Have:
- Previous experience in customer service and administration
- Strong organisational and multitasking abilities
- Excellent written and verbal communication skills
- High attention to detail and accuracy
- Competency using Microsoft Word, Excel, and internal systems
Apply Now To be considered for this role, please submit your CV today or contact the Dynamite Recruitment Commercial Team for more information.
Customer Service & Administrator employer: Dynamite Recruitment
Contact Detail:
Dynamite Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Administrator
✨Tip Number 1
Familiarise yourself with the company and its values. Understanding their mission and culture will help you align your responses during any interviews, showing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you successfully handled challenging situations or improved processes, as this will demonstrate your capability in the role.
✨Tip Number 3
Brush up on your organisational skills. Since the role involves managing multiple email inboxes and scheduling, consider sharing strategies you've used in the past to stay organised and efficient.
✨Tip Number 4
Showcase your proficiency with Microsoft Office, especially Excel. Be ready to discuss how you've used these tools in previous roles to manage data or streamline administrative tasks.
We think you need these skills to ace Customer Service & Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Use specific examples that demonstrate your organisational skills and attention to detail, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work for this company specifically and how your skills align with their needs, particularly in handling customer inquiries and managing multiple tasks.
Highlight Technical Skills: Since the role requires competency in Microsoft Word, Excel, and internal systems, be sure to mention any relevant software experience. Provide examples of how you've used these tools effectively in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Dynamite Recruitment
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience that highlight your customer service abilities. Think about specific situations where you resolved issues or went above and beyond for a customer, as this role heavily relies on strong interpersonal skills.
✨Demonstrate Organisational Skills
Since the job involves managing multiple email inboxes and scheduling work, be ready to discuss how you prioritise tasks and stay organised. You might want to share tools or methods you use to keep track of your responsibilities.
✨Familiarise Yourself with Microsoft Office
As the role requires competency in Microsoft Word and Excel, brush up on your skills in these applications. Be prepared to discuss how you've used them in past roles, especially in relation to data management and reporting.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
