At a Glance
- Tasks: Engage with clients over the phone and update vital account information.
- Company: Join a dynamic team in Portsmouth for a temporary role.
- Benefits: Earn up to £14.62 per hour with immediate start.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Perfect for those who love communication and want to make an impact.
- Qualifications: Confident phone skills and strong organisational abilities required.
Customer Services Advisor
Location: Portsmouth Job Type: Temporary (8 weeks) Start Date: Immediate Salary: Up to £14.62 P/H
We are looking for Customer Services Advisor to join a busy team.
This is a fantastic opportunity for individuals who are available to start immediately.
You'll be speaking with business contacts over the phone, updating internal systems, and helping ensure key information is accurately recorded.
Key Responsibilities
Contact third parties to confirm and update account information.
Follow up on outstanding invoices and request copies where required.
Accurately update internal systems and maintain detailed records.
Provide a professional, friendly and courteous service during all telephone interactions.
Manage your workload effectively to meet project deadlines and targets.
We're looking for candidates who are
Available to start immediately.
Confident and professional when speaking on the telephone.
Highly organised with excellent attention to detail.
Able to work efficiently and manage deadlines.
Comfortable making outbound calls and following up on outstanding requests.
If you're looking for an immediate opportunity and enjoy speaking with people, we'd love to hear from you.
#Commercial2026
Customer Service Advisor in Cosham employer: Dynamite Recruitment
Join a stable and profitable business with a strong support network, where your role as a Commercial Electrician will be valued and impactful. Enjoy enhanced sick pay, generous holiday options, and a culture that prioritises employee wellbeing through family events and a buddy system for new starters. With jobs typically within 30 minutes of home and flexible hours, this is an excellent opportunity for those seeking meaningful work in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor in Cosham
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Dynamite Recruitment.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Dynamite Recruitment. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Customer Service Advisor in Cosham
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Dynamite Recruitment.
How to prepare for a job interview at Dynamite Recruitment
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Dynamite Recruitment's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Dynamite Recruitment offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
