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- Tasks: Handle customer queries and manage account recovery in a fast-paced environment.
- Company: Join a dynamic team in Warrington with a focus on customer service.
- Benefits: Earn £12.21 – £13.25 per hour with potential for contract extension.
- Why this job: Gain valuable experience in customer service while making a difference.
- Qualifications: Strong communication skills and basic IT knowledge required.
- Other info: Temporary position with training provided and opportunities for growth.
The predicted salary is between 12 - 13 £ per hour.
Location: Warrington
Pay: £12.21 – £13.25 per hour
Hours: Monday to Friday, 8:30am – 5:00pm
Contract: This is a temporary position for 4 weeks initially — but has potential to be extended for the right candidate. This is a fully office based role.
We are currently recruiting for a Customer Service/Debt Recovery Advisor to join a busy and fast-paced team based in Warrington. In this role, you will be responsible for handling customer enquiries, making inbound and outbound calls, completing data entry tasks, and supporting the recovery of outstanding accounts while delivering a professional and efficient service.
Responsibilities:
- Handling customer queries via phone and email
- Making outbound calls regarding account balances and payments
- Setting up and managing payment arrangements
- Accurate data entry and updating internal systems
- Maintaining detailed and up-to-date customer records
- Providing a high standard of customer service
Qualifications:
- Strong communication skills
- A confident and professional telephone manner
- Good attention to detail
- Basic IT and data entry skills
- The ability to work independently and as part of a team
Previous experience in customer service, call handling, or collections would be beneficial but not essential, as training will be provided.
Apply now to be considered, or call the Commercial Team on 02392 455422 for further details.
Customer Service/Debt Recovery Advisor in Warrington employer: Dynamite Recruitment Solutions Ltd
Contact Detail:
Dynamite Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/Debt Recovery Advisor in Warrington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of a Customer Service/Debt Recovery Advisor, especially your communication and attention to detail.
✨Tip Number 3
Dress the part! Even though it’s an office-based role, looking smart and professional can make a great first impression. It shows you’re serious about the position and respect the company’s environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Customer Service/Debt Recovery Advisor in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any skills that match the job description. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service/Debt Recovery Advisor role. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills: Since this role involves a lot of phone and email communication, make sure your application reflects your strong communication skills. We love candidates who can express themselves clearly and confidently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and get you into our system quickly. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Dynamite Recruitment Solutions Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service/Debt Recovery Advisor. Familiarise yourself with handling customer queries, making calls, and managing payment arrangements. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer interactions in the past. This will demonstrate your ability to maintain a professional telephone manner and provide excellent service.
✨Highlight Your Attention to Detail
In this role, accuracy in data entry and maintaining customer records is crucial. Be ready to discuss any experiences where your attention to detail made a difference. Whether it’s a project at work or a personal task, showcasing this skill can set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
