Technical Support Manager - Oxford/Reading/South Wales

Technical Support Manager - Oxford/Reading/South Wales

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Dynamite Recruitment Solutions Ltd

At a Glance

  • Tasks: Lead and motivate a team in the fire security sector while training new talent.
  • Company: Established fire security business with a strong reputation and growth opportunities.
  • Benefits: Competitive salary, company van, and professional development support.
  • Other info: Dynamic work environment with a focus on employee growth and success.
  • Why this job: Step into a senior role and make a real difference in a vital industry.
  • Qualifications: Strong technical background in fire security and people management skills.

The predicted salary is between 40000 - 50000 £ per year.

Location - Oxford, Reading, Swindon/South Wales

Competitive Salary plus company van

We are recruiting for a brand new Technical Support Manager role within a long-standing large Fire Security business based near Southampton. This is an exciting opportunity for a technically strong Fire Security professional who's ready to step into a more senior role.

The TSM's must fully engage in the motivation, training and auditing of our technical workforce and Academy Trainees. The responsibility of the TSM's is to support in the growth of the business by upskilling existing employees and training new entrants to the fire and security market.

Your responsibilities:

  • People Management: Approving / Declining annual leave and family leave types.
  • Administrating E-Days to ensure records are accurate and up to date.
  • To maintain accurate records of all current performance of all technicians in upskill programme.
  • To ensure that all steps are adequately followed during all employee life cycles with the business, including probationary review meetings, training path sign off and regular time on site to deliver both constructive and positive feedback.
  • To be accountable for your team's performance and monitor revenue during trainee loan working.

Technical Support Manager - Oxford/Reading/South Wales employer: Dynamite Recruitment Solutions Ltd

Join a well-established and respected Fire Security business that prioritises employee development and engagement. As a Technical Support Manager, you will benefit from a supportive work culture that values training and upskilling, ensuring you have the tools to thrive in your role. With competitive salaries, a company van, and opportunities for career advancement, this is an excellent place for professionals looking to make a meaningful impact in the fire and security sector.

Dynamite Recruitment Solutions Ltd

Contact Details:

Dynamite Recruitment Solutions Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Support Manager - Oxford/Reading/South Wales

Tip Number 1

Network like a pro! Reach out to your connections in the fire security industry and let them know you're on the lookout for a Technical Support Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Brush up on your technical knowledge and be ready to discuss how you've motivated and trained teams in the past. Show them you're not just a tech whiz, but also a people person who can lead and inspire.

Tip Number 3

Don’t forget to showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've improved team performance or successfully trained new entrants. Numbers and results speak volumes!

Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you're genuinely interested in joining our team!

We think you need these skills to ace Technical Support Manager - Oxford/Reading/South Wales

Technical Knowledge in Fire Security
People Management
Training and Development
Performance Monitoring
Auditing Skills
Motivational Skills
Record Keeping

Some tips for your application 🫡

Show Your Technical Skills:Make sure to highlight your technical expertise in fire security. We want to see how your experience aligns with the role, so don’t hold back on showcasing your knowledge and any relevant certifications.

Tailor Your Application:Take a moment to customise your CV and cover letter for this specific role. We love seeing candidates who take the time to connect their skills and experiences directly to what we’re looking for in a Technical Support Manager.

Demonstrate People Management Experience:Since this role involves managing a team, it’s crucial to share examples of your people management experience. We want to know how you’ve motivated and trained others in the past, so include those stories!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!

How to prepare for a job interview at Dynamite Recruitment Solutions Ltd

Know Your Technical Stuff

Make sure you brush up on your fire security knowledge before the interview. Be ready to discuss specific technologies and methodologies relevant to the role, as well as any recent developments in the industry. This will show that you're not just a people manager but also technically savvy.

Showcase Your People Skills

As a Technical Support Manager, you'll be managing a team, so it's crucial to demonstrate your leadership abilities. Prepare examples of how you've motivated and trained teams in the past. Think about times when you provided constructive feedback or helped someone grow in their role.

Understand the Business Goals

Familiarise yourself with the company's mission and how the Technical Support Manager role fits into their overall strategy. Be prepared to discuss how you can contribute to the growth of the business by upskilling employees and improving performance metrics.

Prepare Questions for Them

Interviews are a two-way street! Prepare insightful questions about the company culture, training programmes, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.