At a Glance
- Tasks: Support the Facilities & Estates Team with administrative and operational tasks.
- Company: Join a dynamic team in Southampton focused on customer service and operational excellence.
- Benefits: Competitive salary, full-time hours, and potential for a longer contract.
- Why this job: Perfect for organised individuals who thrive in fast-paced environments and enjoy problem-solving.
- Qualifications: Strong admin skills, customer service focus, and good communication abilities.
- Other info: Immediate start available with opportunities for career growth.
The predicted salary is between 27500 - 29000 £ per year.
Location: Southampton
Salary: £27,500 - £29,000 per annum
Hours: Monday to Friday, 9:00am - 5:30pm
Contract Type: Temporary (Full-Time)
Start Date: Immediate Start Available. This is ongoing and could lead to a fixed term contract of 1 year.
Are you an organised, proactive, and customer-focused administrator looking for immediate work? We are recruiting for an Administrator to support our client's busy team and ensure smooth operational delivery across their estate on a temporary basis. This is an excellent opportunity for someone with strong coordination, communication, and administrative skills who enjoys fast-paced work, problem-solving, and building relationships with stakeholders.
Purpose of the Role
- Provide administrative and operational support to the Facilities & Estates Team.
- Deliver a high-quality, customer-focused service to marina teams and tenants across our client's estate.
- Support the raising and management of purchase orders for reactive repairs and planned maintenance.
- Produce monthly project status reports for the team.
- Contribute to business planning and the wider success of our client's Estates function.
Key Responsibilities
Customer & Helpdesk Support
- Act as the first point of contact for all Estates enquiries via phone and email.
- Manage the estates inbox, escalating urgent matters appropriately.
- Provide excellent customer service through problem-solving and clear communication with tenants, managers, and operational teams.
Administrative & Reporting Duties
- Assist in producing service charge budgets, reconciliation reports, and the annual service charge booklet.
- Generate activity reports, KPI updates, and MI data for internal and board-level reporting.
- Maintain the lease management system (NetSuite) with accurate and timely data.
- Organise and coordinate meetings with tenants, contractors, and internal teams.
- Support with maintaining property schedules, APR memos, Live Tracker updates, and Estates databases.
Communication & Coordination
- Prepare and distribute tenant/contractor communications, or coordinate with the Marketing Team to issue updates via internal systems.
- Assist with producing and distributing property particulars, ensuring website updates are accurate.
Facilities & Project Support
- Raise and manage purchase orders and resolve related queries.
- Assist with invoice queries for utilities, external suppliers, and the internal Finance Department.
- Integrate financial data into PPM and reactive repair tracking spreadsheets.
- Arrange and attend site visits and inspections alongside Estates Managers.
- Maintain and manage the Estates Office key box and register.
Ideal Candidate
- Excellent administrative and organisational skills
- Strong customer service approach
- Confident communicator with professional telephone and email manner
- Able to prioritise tasks and manage deadlines
- IT-confident; database/system experience is beneficial
- Proactive team player with strong attention to detail
- Previous experience in property would be an advantage but not essential
If you are a highly organised individual who enjoys variety, communication, and supporting operational teams, we would love to hear from you. Apply today for an immediate start and join a dynamic Estates function.
Administrator in Southampton employer: Dynamite Recruitment Solutions Ltd
Contact Detail:
Dynamite Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Administrator role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills match their needs, especially in customer service and administration. Practice common interview questions to boost your confidence!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Administrator in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational and administrative skills. Use keywords from the job description to show that you’re a perfect fit for the role. We want to see how your experience aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about this Administrator role and how your proactive approach can benefit our Facilities & Estates Team. Keep it concise but impactful – we love a good story!
Show Off Your Customer Service Skills: Since this role involves a lot of communication, make sure to highlight your customer service experience. Give examples of how you've successfully handled enquiries or resolved issues in the past. We value strong communicators who can build relationships!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Dynamite Recruitment Solutions Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around customer service and administrative tasks. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Organisational Skills
As an Administrator, being organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight your ability to prioritise and meet deadlines, as this will demonstrate that you can handle the fast-paced environment they mentioned.
✨Practice Your Communication Style
Since the role involves a lot of communication with tenants and teams, practice articulating your thoughts clearly and professionally. You might want to rehearse common interview questions and focus on how you would handle customer enquiries or resolve issues, showcasing your problem-solving skills.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of projects you’ll be involved in, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.