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For Companies At a Glance
- Tasks: Lead a dynamic team, drive performance, and deliver exceptional customer service.
- Company: Join a growing company with a supportive and collaborative culture.
- Benefits: Enjoy competitive salary, bonuses, hybrid work, and generous leave.
- Other info: Great opportunities for career progression and ongoing training.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in team management and strong communication skills are essential.
The predicted salary is between 32000 - 32000 £ per year.
Salary: Up to £32,000 per annum plus a 5% annual bonus - OTE £33,600
Location: Portsmouth
Job Type: Full-time, Monday to Friday - Hybrid available after probation
Benefits:
- Employee assistance programme
- Huge Discounts on vehicles
- Competitive salary with bonus potential
- Onsite parking and nursery
- Hybrid working (2 days from home per week)
- Volunteer days
- Life assurance
- Complimentary office refreshments
- Generous pension scheme (up to 15% employer contribution)
- Wellbeing initiatives, including monthly wellbeing hour and events
- Private medical insurance
- 25 days annual leave + bank holidays
- Employee discounts and retail perks
The Role:
We are looking for a motivated and experienced Team Leader / Team Manager to join our client's growing team. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about leading people, driving performance, and delivering exceptional results. You will be responsible for overseeing day-to-day operations, supporting team development, and ensuring high standards are consistently met. You will also be expected to be in the thick of the department completing daily tasks alongside leading the team.
Key Responsibilities:
- To provide support and lead a team within a specialist department
- To work closely with a senior manager to lead and develop a well-established team
- To assist clients with their needs via email and on the telephone
- Lead, motivate, and develop a team to achieve performance targets
- Monitor productivity, quality, and service levels
- Provide coaching, training, and ongoing support to team members
- Liaise with other departments and senior stakeholders
- Manage workflow and allocate tasks effectively
- To produce reports and complete administrative tasks to support the department
- Handle escalations and resolve issues promptly
- Ensure compliance with company policies and procedures
- Contribute to continuous improvement initiatives
About You:
- Previous experience of team management / team leadership is required
- Strong leadership and communication skills
- Ability to motivate and engage a team
- Experience of coaching and developing others is required
- Organised with excellent problem-solving abilities
- Comfortable working in a fast-paced environment
- Results-driven with a proactive approach
What's on Offer:
- Competitive salary up to £32,000
- Opportunities for career progression
- Supportive and collaborative working environment
- Ongoing training and development
Team Manager - Customer Services & Administration in Portsmouth employer: Dynamite Recruitment Solutions Ltd
Contact Detail:
Dynamite Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Customer Services & Administration in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Team Manager role, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially how they value team leadership and customer service. Be ready to share examples of how you've motivated teams and driven performance in your previous roles.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, whether at a job fair or networking event, bring along a portfolio of your achievements. Highlight your experience in coaching and developing others, as that's key for this role.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the Team Manager position. Plus, it shows you're serious about joining our awesome team!
We think you need these skills to ace Team Manager - Customer Services & Administration in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous team management roles and any relevant achievements that show you can lead and motivate a team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've driven performance and supported team development in past positions.
Show Your Passion: In your application, let your enthusiasm for leading teams shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about the opportunity to make a difference in our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Dynamite Recruitment Solutions Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around team management and customer service. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Leadership Style
As a Team Manager, your leadership style is crucial. Be prepared to discuss specific examples of how you've motivated and developed teams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to drive performance and achieve results.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle escalations. Think of scenarios where you successfully resolved issues or improved team performance. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.