Systems Support Assistant in Newbury

Systems Support Assistant in Newbury

Newbury Full-Time 34000 - 34000 £ / year (est.) No working from home possible
Dynamite Recruitment Solutions Ltd

At a Glance

  • Tasks: Support software and create bespoke reports and websites using SQL.
  • Company: Join a dynamic team in Newbury with a focus on IT support.
  • Benefits: Competitive salary up to £34,000 and opportunities for professional growth.
  • Other info: Exciting role with a chance to develop your tech skills in a supportive environment.
  • Why this job: Make a real impact by ensuring smooth IT operations and supporting new staff.
  • Qualifications: Proficient in SQL programming and experienced in IT hardware setup.

The predicted salary is between 34000 - 34000 £ per year.

Location: Newbury

Up to £34,000

They are now seeking a Systems Support Assistant to join the team.

Key Responsibilities
  • Supporting software (client facing portal, assessor application to conduct risk assessments), queries and issues for internal staff and clients.
  • Daily/weekly/monthly/annual specialist SQL reporting - created and modified using Microsoft SQL programming language database, issued internally and for clients.
  • Create bespoke reporting (Microsoft SQL - programming language) upon request from staff or clients.
  • Create bespoke (whitelabel) websites for new (or existing) customers using a combination of SQL programming and server management.
  • Microsoft SQL database upkeep/monitoring - ensure smooth running of mission critical systems for the company, editing and amending the database where required.
  • Support and elevate IT issues (infrastructure, hardware and software) with IT support company.
  • Support and order IT equipment process for all new starters (office and field based).
  • Support the setup of new and/or existing IT equipment for all staff (office and field based).
  • Support new staff onboarding - provide robust guidance and setup to ensure familiarisation with IT hardware/software provided, company IT policies and procedures.
  • Support IT hardware, ensuring it is maintained, replaced where needed and ensuring an updated equipment log is held at all times.
Requirements
  • Microsoft SQL server (desirable) for maintaining database, regular and bespoke reporting, data analysis.
  • Proficient in SQL programming language, writing new queries/editing existing SQL queries.
  • Understanding of Windows software package Microsoft office suite of apps and 365 admin, specifically Excel - understanding of macros, formulas.
  • Able to write new macros/formulas, edit existing.
  • Experienced in setting up Windows PCs.
  • General knowledge and understanding of IT hardware.

Systems Support Assistant in Newbury employer: Dynamite Recruitment Solutions Ltd

Join a dynamic team in Newbury as a Systems Support Assistant, where you will play a crucial role in supporting both internal staff and clients with cutting-edge software solutions. Our company fosters a collaborative work culture that prioritises employee growth through continuous learning opportunities and hands-on experience with SQL programming and IT infrastructure. Enjoy competitive benefits and the chance to make a meaningful impact in a supportive environment that values innovation and teamwork.

Dynamite Recruitment Solutions Ltd

Contact Details:

Dynamite Recruitment Solutions Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Systems Support Assistant in Newbury

Tip Number 1

Network like a pro! Reach out to people in the industry, attend local meetups or online webinars. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your skills! If you’ve got experience with SQL or creating bespoke reports, consider building a small portfolio or even a GitHub page. This way, you can demonstrate your abilities to potential employers without them having to take your word for it.

Tip Number 3

Prepare for interviews by practising common questions related to systems support and SQL. We recommend doing mock interviews with friends or using online platforms to get comfortable talking about your experiences and how they relate to the role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Systems Support Assistant in Newbury

SQL Programming
Microsoft SQL Server
Data Analysis
Bespoke Reporting
Windows Software Package
Microsoft Office Suite
Excel Macros and Formulas

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Systems Support Assistant role. Highlight your experience with SQL programming and any relevant IT support roles you've had. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your experience with Microsoft SQL and IT hardware.

Showcase Your Technical Skills:In your application, be sure to showcase your technical skills, especially in SQL and Windows software. We love seeing specific examples of how you've used these skills in past roles, so don’t hold back!

Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll get your application directly into our system. Plus, it shows you’re keen on joining us at StudySmarter!

How to prepare for a job interview at Dynamite Recruitment Solutions Ltd

Know Your SQL Inside Out

Since the role heavily involves Microsoft SQL, make sure you brush up on your SQL skills. Be prepared to discuss your experience with writing queries and creating reports. You might even be asked to solve a SQL problem on the spot, so practice some common scenarios beforehand!

Familiarise Yourself with IT Support Processes

Understanding how to support IT issues is crucial for this position. Research common IT problems and their solutions, especially related to hardware and software. Being able to demonstrate your knowledge of troubleshooting will show that you're ready to hit the ground running.

Showcase Your Communication Skills

As a Systems Support Assistant, you'll be interacting with both internal staff and clients. Prepare examples of how you've effectively communicated technical information to non-technical users. This will highlight your ability to bridge the gap between tech and user needs.

Prepare Questions About the Role

Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the types of projects you'll be working on, and how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.