Support Assistant Needed in Newbury

Support Assistant Needed in Newbury

Newbury Full-Time 32000 - 34000 £ / year (est.) No working from home possible
Dynamite Recruitment Solutions Ltd

At a Glance

  • Tasks: Support software and systems, create reports, and assist with IT equipment setup.
  • Company: Rapidly growing Fire and Security business in Newbury.
  • Benefits: Competitive salary up to £34,000 and a 12-month fixed term contract.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Join a dynamic team and enhance your IT skills while making a real impact.
  • Qualifications: Proficient in SQL, experienced with Windows software, and strong problem-solving skills.

The predicted salary is between 32000 - 34000 £ per year.

12 month fixed term contract

Location: Newbury - on site

Up to £34,000

Dynamite recruitment is working with a leading Fire and Security business which is growing rapidly. Due to their expanding team and client base, they are now seeking a Systems Support Assistant to join the team.

The role of a Systems Support Assistant/Key Responsibilities:

  • Supporting software (client facing portal, assessor application to conduct risk assessments), queries and issues for internal staff and clients.
  • Daily/weekly/monthly/annual specialist SQL reporting - created and modified using Microsoft SQL programming language database, issued internally and for clients.
  • Create bespoke reporting (Microsoft SQL - programming language) upon request from staff or clients.
  • Create bespoke (whitelabel) websites for new (or existing) customers using a combination of SQL programming and server management.
  • Microsoft SQL database upkeep/monitoring - ensure smooth running of mission critical systems for the company, editing and amending the database where required.
  • Support and escalate IT issues (infrastructure, hardware and software) with IT support company.
  • Support IT equipment ordering process for all new starters (office and field based).
  • Support the setup of new and/or existing IT equipment for all staff (office and field based).
  • Support new staff onboarding - provide robust guidance and setup to ensure familiarisation with IT hardware/software provided, company IT policies and procedures.
  • Microsoft SQL server for maintaining database, regular and bespoke reporting, data analysis.
  • Proficient in SQL programming language, writing new queries/editing existing SQL queries.
  • Understanding of Windows software package.
  • Microsoft office suite of apps and 365 admin.
  • Specifically Excel - understanding of macros, formulas. Able to write new macros/formulas, edit existing.
  • Experienced in setting up Windows PCs.
  • General knowledge and understanding of IT hardware.

Support Assistant Needed in Newbury employer: Dynamite Recruitment Solutions Ltd

Join a dynamic and rapidly growing Fire and Security business in Newbury, where you will be part of a supportive team that values innovation and collaboration. With a focus on employee development, we offer opportunities for growth through hands-on experience with cutting-edge technology and a culture that encourages continuous learning. Enjoy a competitive salary and the chance to make a meaningful impact in a vital industry while working in a vibrant, on-site environment.

Dynamite Recruitment Solutions Ltd

Contact Details:

Dynamite Recruitment Solutions Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Assistant Needed in Newbury

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Dynamite Recruitment Solutions Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Dynamite Recruitment Solutions Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Dynamite Recruitment Solutions Ltd!

Direct Apply to Dynamite Recruitment Solutions Ltd

Let's not forget to apply directly through the Dynamite Recruitment Solutions Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Support Assistant Needed in Newbury

SQL Programming
Microsoft SQL Server
Database Management
Reporting Skills
Data Analysis
IT Support
Windows Software Proficiency

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Dynamite Recruitment Solutions Ltd.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Dynamite Recruitment Solutions Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Dynamite Recruitment Solutions Ltd

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.