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- Tasks: Join our team as a Mortgage Administrator, handling data input and customer communications.
- Company: Work with a respected mortgage advisory firm in Southampton, known for its supportive culture.
- Benefits: Enjoy a competitive salary of £25,500 plus bonuses, with opportunities for career growth.
- Why this job: Perfect for those wanting to kickstart their career in Financial Services with a dynamic team.
- Qualifications: Must have excellent customer service skills and proficiency in MS Office; previous admin experience is a plus.
- Other info: This role is office-based, providing a chance to connect with industry professionals.
The predicted salary is between 20400 - 30600 £ per year.
Dynamite Recruitment is delighted to be recruiting on behalf of a well-respected mortgage advisory firm based in Southampton, looking for an administrator to join their growing team. This is the perfect opportunity to establish and grow your career within Financial Services industry.
Duties include:
- Accurately input data & record actions taken on cases onto internal system to form audit trails
- Liaise with internal brokers, clients, developers, estate agents, solicitors, insurance providers and medical professionals to expedite application turnaround
- Deliver exceptional customer service to all parties on telephone and email communications
- Ad-hoc administration duties such as generic admin, reports, file compliance checks, updating CRM systems etc
- Accurately key, submit and process Help to Buy applications in a timely manner.
Key Qualities/Skills Desired
- Excellent customer service skills
- Professional telephone manner
- Effective and fluent communication skills (written and verbal)
- Proactive, seeks out resolutions without prompt
- Proficiency with MS Office, esp. Outlook and Excel
- High attention to detail
- Previous administration experience
£25,500 + Bonus
Southampton, Office based
Please contact Tegan at Dynamite Recruitment for more details or apply now!!!! #J-18808-Ljbffr
Mortgage Administrator employer: Dynamite Recruitment Solutions Ltd
Contact Detail:
Dynamite Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator
✨Tip Number 1
Familiarise yourself with the mortgage industry and the specific services offered by the firm. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by simulating phone calls or email interactions. Being able to showcase your professional telephone manner and effective communication skills can set you apart from other candidates.
✨Tip Number 3
Brush up on your MS Office skills, particularly Excel and Outlook. Being proficient in these tools is crucial for the role, and demonstrating your ability to use them effectively can give you an edge.
✨Tip Number 4
Network with professionals in the financial services sector, especially those involved in mortgage administration. Building connections can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Mortgage Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasise any previous roles where you liaised with clients or handled data entry, as these are key aspects of the Mortgage Administrator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the financial services industry. Mention specific skills such as your proficiency with MS Office and your attention to detail, linking them to the job requirements.
Highlight Communication Skills: Since effective communication is crucial for this role, provide examples in your application of how you've successfully communicated with clients or colleagues in previous positions, both verbally and in writing.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Mortgage Administrator role.
How to prepare for a job interview at Dynamite Recruitment Solutions Ltd
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service, prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to communicate effectively and resolve issues proactively.
✨Demonstrate Attention to Detail
Given the importance of accuracy in data entry and compliance checks, be ready to discuss how you ensure precision in your work. You might want to mention specific tools or methods you use to maintain high standards.
✨Familiarise Yourself with Financial Services
Brush up on basic financial services terminology and processes, especially related to mortgages. This will show your interest in the industry and help you engage more meaningfully during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle multiple stakeholders. Think of scenarios where you had to liaise with different parties and how you managed those communications effectively.
