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- Tasks: Manage international sales orders and ensure excellent customer service.
- Company: Join an award-winning business in Hampshire with exciting expansion plans.
- Benefits: Enjoy a competitive salary, flexible hours, and fantastic corporate perks.
- Why this job: Be part of a dynamic team that values collaboration and customer satisfaction.
- Qualifications: Strong communication skills and attention to detail are essential; logistics experience is a plus.
- Other info: Opportunity for international travel and professional growth.
The predicted salary is between 20800 - 31200 £ per year.
Logistics Administrator
Salary: Up to £26000 plus fantastic benefits
Location: Fareham / Gosport/ Segensworth
Hours of work: Full time ,Monday to Friday core working hours . Alternative Fridays you will finish at lunch time
Dynamite recruitment is working in partnership with an award-winning business in the Hampshire area.
The role of Logistics Administrator is an exciting new position due to company expansion plans
Working collaboratively with other internal departments you will be accountable for the import and export of goods, and it is a must to make sure that any customer requirements are planned and catered for.
As a Logistics & Sales Administrator you will be responsible for the following tasks
- Order Processing and Customer Service:Provide excellent customer service by addressing inquiries, resolving issues, and maintaining strong relationships with international clients.
- Manage and process international sales orders, ensuring accuracy and timely delivery.
- Ensuring that your customer orders and queries are prioritised and understood by all involved,
- Taking ownership for delivering outstanding Customer Service through to final resolution and the successful delivery of service and goods
- Advising customers of order fulfilment issues and delivering an efficient service error recovery process. If needed
- Managing any delivery and supply chain issues
- Monitoring stock levels in the warehouse and liaising with the Supply Chain team to manage stock deliveries.
- Prepare and handle all necessary export documentation, including invoices, shipping documents, and export licenses
- Preparing Customer Quotes
- Update and maintain Price Lists ensuring margins are me
- Compliance: to ensure that legislation and compliance is met within the team
The ideal Logistics Administrator / Sales Administrator will have / be
A self-motivated, highly analytical individual, with excellent Customer Service experience and who is able to deal effectively and efficiently with the ordering requirements of all Export, International & Special Retailers.
- Literate with skills in Word, Outlook, Excel and PowerPoint
- Problem-Solving: Excellent troubleshooting and problem-solving skills.
- Communication: Excellent communication and organisation skills, clear and concise in both verbal and written communication.
- Organisational Skills: Ability to manage multiple tasks and projects simultaneously.
- Previous Experience as a Sales Support or highly experienced Administrator/Co-Ordinator
- Attention to Detail: Meticulous attention to detail to ensure order and customer requirement accuracy.
- Teamwork: Ability to work collaboratively with other departments.
- Adaptability: Have a flexible approach, be highly organised and process driven.
- Flexibility to adapt to changing customer requirements and organisational needs.
- Experience dealing with Export/ Import /Logistics is preferred but not essential.
- Ability and willingness to travel Internationally if required by the business
To be considered please submit your cv asap #J-18808-Ljbffr
Logistics Administrator employer: Dynamite Recruitment Solutions Ltd
Contact Detail:
Dynamite Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Administrator
✨Tip Number 1
Familiarise yourself with the logistics industry, especially import and export processes. Understanding key terms and regulations will help you stand out during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the logistics field. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at companies like us.
✨Tip Number 3
Brush up on your customer service skills. Since the role involves managing international client relationships, showcasing your ability to handle inquiries and resolve issues effectively will be crucial.
✨Tip Number 4
Prepare for potential interview questions by practising your responses to scenarios involving problem-solving and teamwork. Highlighting your adaptability and organisational skills will resonate well with our team.
We think you need these skills to ace Logistics Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, customer service, and administration. Use keywords from the job description to demonstrate that you meet the specific requirements of the Logistics Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving skills and attention to detail. Mention your ability to manage multiple tasks and your experience with international sales orders, as these are crucial for the position.
Showcase Communication Skills: In your application, emphasise your excellent communication skills. Provide examples of how you've successfully resolved customer inquiries or issues in previous roles, as this is key for maintaining strong relationships with clients.
Highlight Teamwork and Adaptability: Demonstrate your ability to work collaboratively with other departments and adapt to changing requirements. Include specific instances where you've successfully worked in a team or adjusted to new challenges in your previous positions.
How to prepare for a job interview at Dynamite Recruitment Solutions Ltd
✨Showcase Your Customer Service Skills
As a Logistics Administrator, excellent customer service is key. Be prepared to share specific examples of how you've successfully resolved customer inquiries or issues in the past. Highlight your ability to maintain strong relationships with clients.
✨Demonstrate Problem-Solving Abilities
The role requires strong problem-solving skills. Think of scenarios where you've had to troubleshoot logistics or supply chain issues. Discuss your thought process and the steps you took to resolve these challenges effectively.
✨Highlight Your Organisational Skills
With multiple tasks to manage, showcasing your organisational skills is crucial. Prepare to discuss how you prioritise tasks and manage your time effectively, especially when dealing with tight deadlines or high volumes of orders.
✨Familiarise Yourself with Compliance and Documentation
Understanding export documentation and compliance is important for this role. Brush up on relevant legislation and be ready to discuss any experience you have with preparing shipping documents or handling compliance issues.
