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- Tasks: Engage customers, drive sales, and maintain store presentation.
- Company: Join a well-respected brand in the heart of Cambridge.
- Benefits: Enjoy competitive pay and flexible hours across weekends.
- Why this job: Be part of a dynamic team and enhance your retail skills.
- Qualifications: Retail experience, strong communication skills, and a positive attitude required.
- Other info: Opportunity to lead the team and develop product knowledge.
Location: Cambridge.
Hours: 15 hours across 3 days, inclusive of weekends.
Salary: £12.95 P/H
We are looking for a passionate and customer-focused Keyholder to represent a well-respected brand in one of our key locations. You will be responsible for driving sales, delivering excellent customer service, and ensuring that the in-store brand presentation meets the highest standards.
Key Responsibilities:
- Greeting customers, offering expert advice and guiding them through their sale.
- Be responsible for opening and closing the store, following security procedures.
- Use company sales techniques to convert opportunities into sales and meet targets.
- Assisting senior staff members with visual merchandising.
- Maintain a clean, well-stocked, and inviting store at all times.
- Assisting in leading the team, in the absence of management.
- Handle customer queries and complaints effectively, ensuring customer satisfaction and timely resolution.
- Complete stock takes and ensure stock accuracy.
- Handling end of day banking and administration.
- Continuously build product knowledge through training and self-learning, sharing insights with store colleagues.
- Represent company values and uphold brand standards, including dress code and conduct.
The ideal candidate will have/be:
- Retail Sales Experience, ideally within a premium brand, preferably homeware is essential.
- Able to travel between the two stores on set required days.
- Strong customer service and communication skills.
- A self-motivated individual who enjoys working in a fast-paced environment.
- Resilience and professionalism under pressure, with a positive and polite attitude at all times.
To apply, please submit your CV and cover letter as soon as possible or call and ask for Molly.
Keyholder employer: Dynamite Recruitment Solutions Ltd
Contact Detail:
Dynamite Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Keyholder
✨Tip Number 1
Familiarise yourself with the brand's values and products. Understanding what makes the brand unique will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your previous retail experience, especially in premium brands or homeware. Be ready to share specific examples of how you've driven sales and provided excellent customer service.
✨Tip Number 3
Showcase your leadership skills by thinking of instances where you've taken initiative or led a team, even if it was in a small way. This will demonstrate your capability to assist senior staff and manage responsibilities in their absence.
✨Tip Number 4
Practice your communication skills. Since you'll be handling customer queries and complaints, being articulate and calm under pressure is crucial. Consider role-playing common scenarios with a friend to build confidence.
We think you need these skills to ace Keyholder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales experience, especially within premium brands. Emphasise any specific achievements or skills that align with the responsibilities of a Keyholder.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ability to drive sales. Mention your experience with visual merchandising and how you can contribute to maintaining high brand standards.
Showcase Your Skills: Clearly outline your strong communication skills and ability to handle customer queries effectively. Provide examples of how you've resolved complaints in the past to demonstrate your customer-focused approach.
Highlight Flexibility: Since the role requires working across two stores and includes weekends, mention your availability and willingness to travel between locations. This shows your commitment and adaptability to the job requirements.
How to prepare for a job interview at Dynamite Recruitment Solutions Ltd
✨Show Your Passion for Customer Service
As a Keyholder, you'll be the face of the brand. Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Your Sales Skills
Prepare to discuss your experience with sales techniques. Think of instances where you successfully converted opportunities into sales. Highlight any targets you've met or exceeded, as this will show your potential employer that you're results-driven.
✨Understand the Brand
Research the company and its values before the interview. Be ready to explain how you align with their brand standards and how you can contribute to maintaining their reputation. This shows that you're not just looking for any job, but that you're genuinely interested in this particular role.
✨Prepare for Situational Questions
Expect questions about handling customer complaints or leading a team in the absence of management. Think of scenarios from your past experiences where you demonstrated resilience and professionalism under pressure, and be ready to share these stories.
