At a Glance
- Tasks: Manage customer accounts, qualify sales inquiries, and provide outstanding service.
- Company: Leading manufacturing firm with a commitment to quality and exceptional service.
- Benefits: Opportunities for growth, competitive salary, and a dynamic work environment.
- Other info: Fast-paced environment with multiple priorities and excellent career progression.
- Why this job: Join a proactive team and make a real impact on customer relationships.
- Qualifications: Experience in sales or account management, strong communication skills required.
The predicted salary is between 34200 - 41800 £ per year.
Dynamite Recruitments client are a leader in the manufacturing industry with international offices, known for their dedication to delivering high-quality products and exceptional service. They are seeking a proactive and commercially-savvy Internal Sales and Account Manager to join their dynamic team. This role is integral to ongoing success and growth and to expand customer base and enhance client relationships. This role will offer a great opportunity for growth and progression.
As an Internal Sales and Account Manager, you’ll play a key role in managing customer accounts, qualifying sales inquiries, providing outstanding customer service, and identifying profitable opportunities. You’ll be the first point of contact for customers, handling both sales and service enquiries, and helping to drive business growth through upselling and cross-selling opportunities.
Key Responsibilities:
- Manage existing customer accounts, ensuring satisfaction and fostering long-term relationships.
- Qualify incoming sales inquiries, assessing their alignment with our offerings and profitability goals.
- Handle customer service enquiries, addressing issues and providing resolutions to ensure a seamless experience.
- Prepare accurate quotes and proposals, with a focus on margin and profit optimization.
- Identify upselling and cross-selling opportunities to maximize revenue from existing clients.
- Collaborate with internal teams to ensure timely delivery and fulfillment of customer requirements.
- Provide regular updates on sales performance, account status, and customer feedback.
- Monitor industry trends and customer needs to proactively suggest improvements or solutions.
- Work with confidence to manage internal communications and contribute to team success.
About You:
- Proven experience in internal sales, account management, or customer service (preferably in manufacturing or a technical environment).
- Commercially astute, with a solid understanding of pricing, margins, and profitability.
- Strong communication skills with the ability to build and maintain customer relationships.
- Confident in managing sales and service enquiries, taking initiative to resolve issues efficiently.
- Highly organized with the ability to manage multiple priorities in a fast-paced environment.
- Proficient in CRM systems and Microsoft Office (Excel preferred).
If you're a customer-focused, sales-driven individual with the ability to manage both accounts and customer service enquiries, we would love to hear from you. Please submit your CV and a cover letter outlining why you’re the ideal candidate for this role.
Locations
Key Account Manager Waste Management in Hampshire, Waterlooville employer: Dynamite Recruitment Solutions Ltd
Join a dynamic and rapidly growing mechanical and construction fit-out company based in Central London, where your expertise as a Mechanical Project Manager will be valued and rewarded. With a strong focus on career development, competitive salary increases, and a vibrant work culture that includes team outings and social events, this employer offers a supportive environment for professional growth. Be part of a team dedicated to delivering exceptional service in the HVAC industry while enjoying the benefits of a performance-based bonus and increasing holiday allowance.
Contact Details:
Dynamite Recruitment Solutions Ltd Recruitment Team
