Customer Service Advisor
Chandlers Ford
Monday - Friday, 37.5 hours, permanent
Our client is a industry leading Fire Security business and is growing rapidly. With a track record of providing fantastic opportunities to candidates we are now looking to expand our customer service teams and are seeking individuals who are passionate about driving excellence.
Join them today as a Customer Service Advisor, where you will receive a structured training plan and ongoing support!
Job description
- Respond to customer inquiries via phone and email
- Dealing with an inbound call in a fast-paced environment
- Assist customers with varied queries and do your best to resolve as a 1st fix solution
- Maintain accurate customer records and document all interactions
- Collaborate with other departments to resolve customer issues promptly
- Ensure customer satisfaction through positive, professional interactions
- Liaise with engineers where necessary
- Stay up to date with product knowledge, regulations and company policies
Apply now or contact Diane
Customer Service Advisor in Eastleigh employer: Dynamite Recruitment Solutions Ltd
Join a dynamic and rapidly growing mechanical and construction fit-out company based in Central London, where your expertise as a Mechanical Project Manager will be valued and rewarded. With a strong focus on career development, competitive salary increases, and a vibrant work culture that includes team outings and social events, this employer offers a supportive environment for professional growth. Be part of a team dedicated to delivering exceptional service in the HVAC industry while enjoying the benefits of a performance-based bonus and increasing holiday allowance.
Contact Details:
Dynamite Recruitment Solutions Ltd Recruitment Team
