Assistant Housing Support Officer

Assistant Housing Support Officer

Check out the role overview below If you are confident you have got the right skills and experience, apply today.
Bordon, Hampshire
£16.75 per hour | 37 hours per week
Monday-Friday | 8:00am-4:00pm
Immediate Start | Temporary Assignment- ongoing
Interview date: 4th Nov
Benefits

• Immediate start available
• Opportunity to join a respected housing provider supporting independent living communities
• Varied role combining housing management, compliance and resident wellbeing
• Monday-Friday working hours with no regular shift work
• Mileage paid for travel between local schemes
• Potential opportunity for contract extension
• Gain valuable experience within a leading social housing organisation

The Opportunity
Are you an experienced Housing Officer, Independent Living Officer or Scheme Manager looking for your next opportunity?

We're recruiting for an Assistant Housing Support Officer to support the management of several independent living schemes across the Bordon area. This is an excellent opportunity for someone with housing management experience who enjoys building relationships with residents while ensuring schemes remain safe, compliant and well maintained.
You'll provide a high-quality housing management service across a portfolio of independent living schemes. This is not a personal care role. Instead, you'll focus on tenancy support, resident wellbeing, building compliance, contractor coordination and ensuring residents can continue living independently within a safe environment.
Initially offered as a 3-month temporary assignment, there is potential for an extension should business needs continue.

Key Responsibilities

• Act as the first point of contact for residents, providing tenancy and housing management support.
• Carry out regular wellbeing contacts and identify when additional support or external referrals may be required.
• Support tenancy sustainment, customer inductions, property viewings and void management.
• Conduct routine health & safety inspections, fire safety checks, Legionella monitoring and risk assessments.
• Ensure communal areas remain safe, compliant and well maintained.
• Coordinate contractors, monitor repairs and ensure works are completed to a high standard.
• Respond appropriately to emergency social alarm activations and resident welfare concerns.
• Maintain accurate records and ensure all compliance documentation is completed promptly. xgikmsk
• Promote resident engagement and support community activities across schemes.
• Travel between multiple independent living schemes within the loc...