Customer Service Executive

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Join to apply for the Customer Service Executive role at DYNAMITE RECRUITMENT SOLUTIONS LIMITED

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Location: Hybrid – 2 days from home, 3 days in-office, Following probation

Salary: £26,500 plus a 5% bonus – OTE £27,825

Plus, fantastic benefits including:

• Hybrid working – 2 days remote after probation
• 6% pension contribution
• Employee car scheme – Drive a fully insured brand-new car for just £200/month (family members can also be added)
• Gym memberships & well-being hours
• 25-30 days holiday (based on service)
• Enhanced maternity, paternity & premature baby leave
• Learning & development opportunities
• And many more benefits

Hours: Monday to Friday, 37.5 hours per week (flexible between 8 AM – 6 PM)

Dynamite Recruitment is proud to support an award-winning business in their search for talented individuals. We are recruiting for an exciting Customer Service Executive position with a well-established company. This role is ideal for someone with telephone-based customer service experience seeking career development in a dynamic environment.

What you’ll be doing:

• Assisting customers over the phone and by email with a wide range of enquiries
• Managing client accounts and building lasting relationships
• Following enquiries through from initial contact to resolution
• Handling complaints professionally and empathetically
• Working with internal departments and third parties to support customer needs
• Completing administrative tasks and call handling duties

What we’re looking for:

• Previous telephone-based customer service or call centre experience
• Strong communication and interpersonal skills
• Ability to multitask and work under pressure
• Great attention to detail and solid admin skills
• Proficiency in Microsoft Office, especially Outlook and Excel

If you’re passionate about delivering excellent service and want to work in a vibrant, people-focused team, we’d love to hear from you! For more information or a confidential chat, contact Fran Curtis at Dynamite Recruitment, or simply apply now and we’ll be in touch.

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