At a Glance
- Tasks: Support customers using Dynamics 365 Business Central and help them optimise their experience.
- Company: Join a friendly UK-based partner delivering modern ERP solutions.
- Benefits: Competitive salary, remote-first culture, and clear career progression.
- Other info: Training and mentoring provided in a dynamic, supportive environment.
- Why this job: Perfect for problem-solvers eager to grow into consulting roles.
- Qualifications: Experience with Dynamics NAV or Business Central and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Location: Remote/Occasional on-site (UK-based applicants only)
Company: Dynamics Connect
Salary: Competitive, depending on experience
Dynamics Connect is a UK-based Microsoft Dynamics 365 Business Central partner, delivering modern, scalable ERP solutions across a wide range of industries. As our customer base expands, we’re looking for an enthusiastic Support Consultant who wants to grow into a hands-on implementation consultant over time, or become support team lead.
If you love problem-solving, learning new features, and helping customers make the most of Business Central - this is your perfect next step.
Day-to-Day Role
- As a Business Central Support Consultant, you will be the first point of contact for customer enquiries while gradually building the skills needed to progress into full consulting.
- Provide support for Dynamics 365 Business Central users across Finance, Inventory, Purchasing, Warehousing and Manufacturing.
- Investigate issues, replicate problems, raise tickets, and resolve queries efficiently.
- Work with senior consultants to escalate complex issues and learn root-cause analysis.
- Help customers optimise their Business Central usage by identifying improvements and system enhancements.
- As your skills grow, if you want to move to consultancy, you’ll be trained and mentored in:
- Requirements gathering and documenting customer needs.
- System configuration, setup, and process mapping.
- Data migration support.
- Testing, UAT assistance, and go-live readiness.
- Shadowing senior consultants on implementations and workshops.
- Learning best practices across Finance, Manufacturing, Inventory, and Warehousing modules.
- Build strong relationships with end-users.
- Deliver walkthroughs, guide customers through features, and help them adopt new functionality.
- Communicate clearly and professionally via Teams, email, and phone.
What We're Looking For
You don’t need to be a fully-fledged consultant - this role is perfect for someone who has solid Business Central (or NAV) experience and wants to grow.
Essential
- Experience supporting or using Dynamics NAV or Dynamics 365 Business Central.
- Good understanding of Finance, Inventory, Purchasing, Manufacturing, or Warehousing.
- Strong analytical and problem-solving skills.
- Excellent communication and a customer-first mindset.
- Eagerness to learn and develop into a consulting role or becoming Support Team Lead.
Desirable
- Exposure to Power BI, Power Apps, or Power Automate.
- Experience with 3rd-party apps such as Tasklet, Continia, etc.
- Basic reporting, or extension knowledge (not essential).
Why Join Us?
- Clear career pathway into Implementation Consulting or Support Team Lead.
- Training, mentoring, and hands-on experience across multiple modules.
- Work with a friendly, growing UK partner delivering modern Business Central solutions.
- Remote-first culture with flexibility.
If you're ready to take the next step in your Dynamics Business Central career, apply today or reach out for a confidential chat.
No agencies.
Dynamics 365 Business Central Support Consultant in Glasgow employer: Dynamics Connect
Dynamics Connect is an exceptional employer that prioritises employee growth and development, offering a clear career pathway into Implementation Consulting or Support Team Lead roles. With a remote-first culture that promotes flexibility and a supportive team environment, employees benefit from comprehensive training and mentoring while working on modern ERP solutions for diverse industries. Join us to enhance your skills in Dynamics 365 Business Central and make a meaningful impact on our customers' success.
StudySmarter Expert Advice🤫
We think this is how you could land Dynamics 365 Business Central Support Consultant in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the Dynamics community, attend webinars, and join relevant groups. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with Dynamics 365 Business Central. This can be a great conversation starter during interviews and shows your passion for the field.
✨Tip Number 3
Prepare for those interviews! Research common questions for support consultant roles and practice your answers. Be ready to discuss how you've solved problems in the past and how you can help customers optimise their Business Central usage.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Dynamics Connect.
We think you need these skills to ace Dynamics 365 Business Central Support Consultant in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Dynamics NAV or Business Central. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about supporting customers and how you plan to grow into a consulting role. Keep it friendly and professional – we love a good story!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in the past. We’re looking for someone who loves problem-solving, so share those moments where you made a difference for a customer or team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Dynamics Connect
✨Know Your Dynamics Inside Out
Make sure you brush up on your knowledge of Dynamics 365 Business Central and NAV. Familiarise yourself with the key features, especially in Finance, Inventory, and Manufacturing. This will not only help you answer questions confidently but also show your enthusiasm for the role.
✨Show Off Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully resolved issues or improved processes using Business Central. Think about challenges you've faced and how you tackled them. This will demonstrate your analytical skills and customer-first mindset.
✨Practice Clear Communication
Since you'll be communicating with customers regularly, practice explaining complex concepts in simple terms. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts clearly and professionally.
✨Express Your Eagerness to Learn
Let them know you're keen to grow into a consulting role or support team lead. Share your goals and how you plan to achieve them. This shows that you're not just looking for a job, but are genuinely interested in developing your career with them.
