Director of Client Services - Medical Communications in Northampton

Director of Client Services - Medical Communications in Northampton

Northampton Full-Time 75600 - 92400 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a dynamic team in delivering innovative medical communication projects.
  • Company: Join a growing, independent Medical Communications agency with a vibrant culture.
  • Benefits: Flexible remote/hybrid work, competitive salary, and opportunities for professional growth.
  • Other info: Exciting opportunities for career advancement and global travel.
  • Why this job: Shape your role and make a real impact in the medical communications field.
  • Qualifications: Degree in science, strong leadership skills, and experience in medical education.

The predicted salary is between 75600 - 92400 £ per year.

This is an excellent opportunity to join an exciting, independent, growing Medical Communications agency with a thriving Client Services team! As the Director of Client Services, you will have the opportunity to shape your role to fit your strengths and be instrumental in the ongoing development and growth of the company.

The successful candidate will have the opportunity to work on a range of projects across the full spectrum of medical communications activities, including congress activities, training materials, websites, and digital apps.

Role & Responsibilities:

  • The Director of Client Services is responsible for ensuring the agency’s mission, vision, strategic and business goals are achieved.
  • Work with the Business Development Director to drive business development and the winning of new accounts within client companies and new companies.
  • Leading new business initiatives, including attendance and presentation at pitch meetings.
  • Manage the delivery of business accounts.
  • Lead and motivate the team to fulfil their potential and assume responsibility appropriate to their position.
  • Provide leadership to the medical team in addition to CSD responsibilities.
  • Forecasts headcount and ensures efficient operational allocation of resources to accounts.
  • Ensures financial and operational metrics are achieved.
  • Ensures adherence to international, national and industry-specific compliance guidelines.
  • Acts as a leader and role model of the agency’s culture, behaviours and values.

Requirements:

  • Degree (science, preferably life science).
  • High level of drive, motivation, and initiative.
  • Excellent communication and interpersonal skills.
  • Ability to motivate, lead by example, train, mentor, develop and share best practice.
  • Strategic operational management and financial experience in medical education and communication.
  • Proven ability to work as part of a senior management team to develop business plans, set staffing levels, service metrics and KPIs.
  • Track record of leadership of new business proposals and pitches from scientific and commercial perspectives.
  • Ability to problem-solve effectively and make decisions.
  • Travel globally for congresses and client meetings.

We have a huge variety of opportunities within Medical Communications and Healthcare Advertising (at various levels of experience). No matter what your reason is for looking for a new position - whether it’s salary, further flexibility, or simply wanting a new challenge, please feel free to get in touch for an informal chat to discuss your options.

Director of Client Services - Medical Communications in Northampton employer: Dynamic Talent Consulting

Join a dynamic and independent Medical Communications agency that values innovation and employee growth. With a flexible remote/hybrid work model based in London, we foster a collaborative culture where your leadership can truly shine, offering you the chance to shape your role and make a significant impact on our diverse projects. Enjoy competitive benefits and the opportunity to develop your career in a supportive environment that prioritises both personal and professional development.

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Contact Details:

Dynamic Talent Consulting Recruitment Team

We think you need these skills to ace Director of Client Services - Medical Communications in Northampton

Leadership Skills
Business Development
Client Relationship Management
Communication Skills
Interpersonal Skills
Strategic Operational Management
Financial Acumen