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For Companies At a Glance
- Tasks: Lead a team to innovate in voice, video, and hybrid collaboration solutions.
- Company: Join one of the UK's top tech firms driving digital transformation.
- Benefits: Enjoy a competitive salary, bonuses, and flexible hybrid working options.
- Why this job: Shape future-ready services that enhance outcomes in diverse industries.
- Qualifications: 3+ years in leadership with deep Cisco Collaboration expertise required.
- Other info: Opportunity to mentor engineers and drive innovation in UC technologies.
The predicted salary is between 75000 - 90000 £ per year.
Location: Hybrid (UK-based)
Salary: £75,000-£90,000 + Bonus + Benefits
Focus: Cisco Collaboration | UC | Cloud Voice | Practice Leadership | Team Management
The Opportunity
One of the UK’s leading technology businesses is searching for a Collaboration Practice Lead to drive innovation across voice, video, and hybrid collaboration environments. You’ll lead a high-performing team delivering cloud-first UC and Contact Centre solutions—working directly with both public and private sector enterprise clients to modernise legacy systems and design future-ready architectures. If you’re a Cisco Collaboration specialist with leadership experience—and want to shape services that genuinely improve outcomes in complex industries —this could be your next move.
What You’ll Be Doing
- Leading the Collaboration Practice (team, services, P&L, roadmap)
- Acting as trusted advisor across pre-sales and strategic consulting
- Architecting and delivering hybrid collaboration solutions (Cloud Calling, UCM, Webex, Contact Centre)
- Mentoring engineers and developing service capability across managed and project services
- Driving continuous improvement and innovation, from core UC through to AI/Automation integrations
- Managing relationships with Cisco and key ecosystem partners
What You’ll Bring
- 3+ years in a leadership role within Collaboration / UC
- Deep knowledge of Cisco Collaboration stack (on-prem & cloud)
- Previous experience to CCNP level
- Strong commercial acumen: able to shape services and sell consultatively
- A hands-on technical mindset, but equally strong in strategy, team development, and client engagement
Unified Communications Lead employer: Dynamic Search Solutions
Contact Detail:
Dynamic Search Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unified Communications Lead
✨Tip Number 1
Network with professionals in the Unified Communications field, especially those who have experience with Cisco Collaboration. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends and technologies.
✨Tip Number 2
Showcase your leadership skills by participating in relevant online forums or groups. Share your insights on collaboration solutions and engage in discussions to demonstrate your expertise and thought leadership in the field.
✨Tip Number 3
Familiarise yourself with the specific challenges faced by both public and private sector clients in adopting cloud-first UC solutions. Tailor your conversations and networking efforts to address these pain points, positioning yourself as a valuable resource.
✨Tip Number 4
Consider obtaining additional certifications related to Cisco Collaboration and cloud technologies. This not only enhances your technical knowledge but also demonstrates your commitment to continuous improvement and innovation in the field.
We think you need these skills to ace Unified Communications Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Cisco Collaboration and leadership roles. Use specific examples that demonstrate your ability to lead teams and deliver cloud-first UC solutions.
Craft a Compelling Cover Letter: In your cover letter, express your passion for collaboration technologies and how your background aligns with the role. Mention your experience with hybrid collaboration solutions and your approach to mentoring engineers.
Highlight Relevant Skills: Clearly outline your technical skills related to Cisco Collaboration, including any certifications like CCNP. Emphasise your commercial acumen and ability to engage with clients effectively.
Showcase Leadership Experience: Provide examples of your leadership experience, particularly in managing teams and driving innovation. Discuss how you've previously shaped services and improved outcomes in complex environments.
How to prepare for a job interview at Dynamic Search Solutions
✨Showcase Your Leadership Experience
As a Collaboration Practice Lead, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully led teams in the past, focusing on your approach to mentoring and developing team capabilities.
✨Demonstrate Technical Expertise
Make sure to highlight your deep knowledge of the Cisco Collaboration stack. Be ready to discuss your hands-on experience with both on-prem and cloud solutions, as well as any relevant certifications like CCNP.
✨Understand the Business Context
Since strong commercial acumen is essential for this role, come equipped with insights on how you can shape services and sell consultatively. Think about how your previous roles have contributed to business outcomes and be ready to share those stories.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Prepare to discuss how you would architect and deliver hybrid collaboration solutions, and think through potential challenges and your strategies for overcoming them.
