Unified Communications Lead

Unified Communications Lead

City of London Full-Time 75000 - 90000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to innovate in voice, video, and hybrid collaboration solutions.
  • Company: Join one of the UK's top tech firms driving digital transformation.
  • Benefits: Enjoy a competitive salary, bonuses, and flexible hybrid working options.
  • Why this job: Shape future-ready services that enhance outcomes in diverse industries.
  • Qualifications: 3+ years in leadership with deep Cisco Collaboration expertise required.
  • Other info: Opportunity to mentor engineers and drive innovation in UC technologies.

The predicted salary is between 75000 - 90000 £ per year.

Location: Hybrid (UK-based)

Salary: £75,000-£90,000 + Bonus + Benefits

Focus: Cisco Collaboration | UC | Cloud Voice | Practice Leadership | Team Management

The Opportunity

One of the UK’s leading technology businesses is searching for a Collaboration Practice Lead to drive innovation across voice, video, and hybrid collaboration environments. You’ll lead a high-performing team delivering cloud-first UC and Contact Centre solutions—working directly with both public and private sector enterprise clients to modernise legacy systems and design future-ready architectures. If you’re a Cisco Collaboration specialist with leadership experience—and want to shape services that genuinely improve outcomes in complex industries—this could be your next move.

What You’ll Be Doing

  • Leading the Collaboration Practice (team, services, P&L, roadmap)
  • Acting as trusted advisor across pre-sales and strategic consulting
  • Architecting and delivering hybrid collaboration solutions (Cloud Calling, UCM, Webex, Contact Centre)
  • Mentoring engineers and developing service capability across managed and project services
  • Driving continuous improvement and innovation, from core UC through to AI/Automation integrations
  • Managing relationships with Cisco and key ecosystem partners

What You’ll Bring

  • 3+ years in a leadership role within Collaboration / UC
  • Deep knowledge of Cisco Collaboration stack (on-prem & cloud)
  • Previous experience to CCNP level
  • Strong commercial acumen: able to shape services and sell consultatively
  • A hands-on technical mindset, but equally strong in strategy, team development, and client engagement
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Contact Detail:

Dynamic Search Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Unified Communications Lead

✨Tip Number 1

Network with professionals in the Unified Communications field, especially those who have experience with Cisco Collaboration. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends and technologies.

✨Tip Number 2

Showcase your leadership skills by participating in relevant online forums or groups. Share your insights on collaboration technologies and engage in discussions to demonstrate your expertise and thought leadership in the field.

✨Tip Number 3

Familiarise yourself with the specific challenges faced by both public and private sector clients in adopting cloud-first UC solutions. Tailor your conversations to address these pain points and position yourself as a solution-oriented leader.

✨Tip Number 4

Prepare to discuss your hands-on technical experience with the Cisco Collaboration stack during interviews. Be ready to provide examples of how you've successfully led teams in delivering innovative solutions that improved client outcomes.

We think you need these skills to ace Unified Communications Lead

Cisco Collaboration Expertise
Leadership Skills
Cloud Voice Solutions
Hybrid Collaboration Architecture
Pre-sales Consulting
Strategic Planning
Team Management
Technical Mentoring
Continuous Improvement
Commercial Acumen
Client Engagement
Project Management
AI/Automation Integration
Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Cisco Collaboration and leadership roles. Use specific examples that demonstrate your ability to lead teams and deliver cloud-first UC solutions.

Craft a Compelling Cover Letter: In your cover letter, express your passion for collaboration technologies and how your background aligns with the role. Mention your experience in mentoring engineers and driving innovation in hybrid collaboration environments.

Showcase Relevant Achievements: Include quantifiable achievements in your application that reflect your success in previous roles. For instance, mention any improvements in service delivery or client satisfaction that resulted from your leadership.

Highlight Your Technical Skills: Clearly outline your technical expertise with the Cisco Collaboration stack, including any certifications like CCNP. This will demonstrate your hands-on technical mindset and readiness for the role.

How to prepare for a job interview at Dynamic Search Solutions

✨Showcase Your Leadership Experience

As a Collaboration Practice Lead, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully led teams in the past, particularly in the context of collaboration technologies.

✨Demonstrate Technical Expertise

Make sure to highlight your deep knowledge of the Cisco Collaboration stack. Be ready to answer technical questions and provide insights on how you've implemented solutions like Cloud Calling and Webex in previous roles.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in managing hybrid collaboration environments and how you overcame them, as this will showcase your hands-on technical mindset.

✨Understand the Company’s Vision

Research the company’s goals and recent projects in the UC space. Being able to align your answers with their vision will demonstrate your genuine interest in the role and how you can contribute to their success.

Unified Communications Lead
Dynamic Search Solutions
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  • Unified Communications Lead

    City of London
    Full-Time
    75000 - 90000 £ / year (est.)

    Application deadline: 2027-07-14

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    Dynamic Search Solutions

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