Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide expert technical support for Azure, M365, and security solutions.
- Company: Dynamic tech provider in Newcastle with a collaborative culture.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a forward-thinking team that values initiative and continuous improvement.
- Why this job: Deepen your tech knowledge while making a real impact in client environments.
- Qualifications: 3+ years in technical support with strong Microsoft cloud technology skills.
The predicted salary is between 35000 - 45000 £ per year.
Location: Newcastle (Hybrid)
The Company
We’re working closely with a dynamic and well-established technology provider in Newcastle as they continue to expand their technical team. They’re looking for a talented and motivated Technical Support Engineer with a strong grounding across Microsoft cloud technologies, endpoint support, and IT security. This is a brilliant opportunity for someone with 3+ years of experience in technical support who’s looking to deepen their knowledge, work with a modern tech stack, and get involved in a wide range of client environments. You’ll be working as part of a collaborative, forward-thinking team that values initiative, knowledge-sharing, and continuous improvement.
- Provide expert 2nd/3rd line technical support across Azure, Microsoft 365, Endpoint/Intune, and security solutions.
- Act as a trusted advisor to users and clients, resolving issues efficiently and confidently.
- Own incidents through to resolution, working across a broad portfolio of users and technical environments.
- Contribute to internal process improvement, documentation, and knowledge sharing.
- Support new technology rollouts, onboarding, and solution deployment alongside senior engineers.
- Keep security, performance, and user experience top of mind across all support interactions.
Your Skills
Technical Support Engineer - #3540253 employer: Dynamic Search Solutions
Contact Detail:
Dynamic Search Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - #3540253
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at tech meetups. We all know that sometimes it’s not just what you know, but who you know that can land you that interview.
✨Tip Number 2
Prepare for the technical interview by brushing up on your Azure and M365 knowledge. We recommend setting up a mock interview with a friend or using online resources to practice common technical questions.
✨Tip Number 3
Showcase your problem-solving skills during interviews. We want to see how you approach issues, so be ready to discuss past experiences where you resolved complex technical problems.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Technical Support Engineer - #3540253
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft cloud technologies and technical support. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm and a bit of personality!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for someone who can own incidents and resolve them efficiently, so let us know how you’ve done that before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Dynamic Search Solutions
✨Know Your Tech Stack
Make sure you brush up on your knowledge of Azure, Microsoft 365, and endpoint support. Familiarise yourself with common issues and solutions related to these technologies, as well as any recent updates or features. This will show that you're not just a candidate but someone who is genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your ability to own incidents and see them through to resolution, which is key for this role.
✨Emphasise Collaboration
Since the company values teamwork and knowledge-sharing, be ready to talk about how you've worked effectively in a team before. Share experiences where you contributed to process improvements or helped onboard new technology, highlighting your collaborative spirit.
✨Keep Security in Mind
Given the focus on IT security, make sure you can discuss how you've prioritised security in your previous roles. Be prepared to share your thoughts on best practices for maintaining security while providing support, as this will resonate well with the interviewers.