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For Companies At a Glance
- Tasks: Lead and mentor a team of engineers in network management and service improvement.
- Company: Join a fast-growing tech company making waves in IT and Network Services.
- Benefits: Competitive salary, bonus potential, hybrid work options, and career development.
- Why this job: Shape the future of network operations while developing the next generation of engineers.
- Qualifications: Experience in managing network teams and strong Cisco enterprise technology knowledge.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 60000 - 80000 £ per year.
Salary: £60,000 – £80,000 + Bonus - Dependent on experience
Location: Central London / Hybrid
About the Company
Dynamic Search Solutions is partnering with an innovative and fast-growing technology business that’s making waves in the IT and Network Services space. Following continued success and expansion, they’re seeking an experienced Enterprise Network Support Manager to lead a high-performing engineering team and drive excellence across their network operations. Based in a modern, collaborative Central London office (with flexible hybrid options), this role offers the opportunity to shape the future of the network team and play a pivotal part in mentoring and developing the next generation of engineers.
The Role
As Enterprise Network Support Manager, you’ll be responsible for leading a team of 4–8 engineers, including apprentices, to deliver robust, proactive network management and continuous service improvement. You’ll oversee both the support and build functions — ensuring stability, reliability, and innovation across the company’s infrastructure.
Key Responsibilities:
- Lead, mentor, and develop a team of Network Engineers (ranging from CCNA to CCIE levels).
- Manage and optimise network and server infrastructure to ensure top-tier performance.
- Oversee documentation, scheduling, and change management processes.
- Handle senior escalations and manage the resolution of complex incidents.
- Ensure SLAs, policies, and procedures are met and maintained.
- Collaborate closely with the build team to support network growth and development.
- Foster a proactive, learning-driven environment for apprentices and junior engineers.
About You
You’re a confident, technically skilled leader with a strong foundation in Cisco enterprise technologies and a passion for guiding others. You thrive in dynamic environments, balance hands-on technical insight with strong people management, and are motivated by creating structure, efficiency, and team growth.
Essential Skills & Experience:
- Proven experience managing or leading a network engineering team.
- Solid understanding of Cisco enterprise networking - LAN, Wireless, Security, Software Defined technologies.
- Strong communication and stakeholder management skills — able to bridge the gap between technical and non-technical teams.
- Experience in network performance monitoring, incident resolution, and service improvement.
- A passion for mentoring, developing, and empowering engineers at all levels.
Who This Role Suits
This role is ideal for:
- A Network Operations Manager passionate about service excellence and leadership.
- A Enterprise Network Team Leader.
- A Senior Network Engineer with experience in mentorship and technical leadership.
Network Support Manager employer: Dynamic Search Solutions
Contact Detail:
Dynamic Search Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Support Manager
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or conferences related to network management. It’s a great way to make connections and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills in interviews! Prepare to discuss specific projects or challenges you've tackled in network management. Use real examples to demonstrate your leadership and technical expertise.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance! We’re always on the lookout for passionate individuals who want to make a difference in network support. Your next opportunity could be just a click away!
We think you need these skills to ace Network Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Enterprise Network Support Manager. Highlight your experience with Cisco technologies and any leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about network management and mentoring. Share specific examples of how you've led teams or improved processes in the past.
Showcase Your Technical Skills: Don’t shy away from listing your technical expertise, especially in Cisco enterprise networking. We love seeing candidates who can bridge the gap between technical and non-technical teams, so make that clear in your application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Dynamic Search Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Cisco enterprise technologies, especially LAN, Wireless, and Security. Be ready to discuss specific projects or experiences where you've applied these skills, as this will show your technical prowess and confidence.
✨Showcase Your Leadership Style
Prepare examples that highlight your experience in leading and mentoring a team. Think about how you've developed junior engineers or handled escalations. This is your chance to demonstrate your people management skills and how you foster a proactive learning environment.
✨Communicate Clearly and Effectively
Practice explaining complex technical concepts in simple terms. You’ll need to bridge the gap between technical and non-technical teams, so being able to communicate clearly is key. Consider role-playing with a friend to refine your delivery.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific incidents or challenges in network management. Prepare by thinking through past experiences where you resolved complex issues or improved service performance, and be ready to share those stories.
