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For Companies At a Glance
- Tasks: Support and maintain enterprise networks, troubleshoot issues, and assist on exciting projects.
- Company: Join a leading managed service provider known for innovative network solutions and a customer-first approach.
- Benefits: Enjoy hybrid working, structured training, professional certification support, and clear career progression.
- Why this job: Work with cutting-edge technology in a collaborative environment that values growth and innovation.
- Qualifications: CCNA certification and hands-on experience with Cisco Routing & Switching are essential.
- Other info: This role offers exposure to the latest technologies and a chance to work with industry experts.
The predicted salary is between 36000 - 60000 £ per year.
A leading managed service provider at the forefront of network technology, specializing in delivering innovative solutions across the Cisco and Fortinet landscape. Renowned for their technical excellence and customer-first approach, they support clients across diverse sectors with secure, scalable, and high-performance network solutions. Committed to employee growth and development, the company offers structured training programs, sponsorship for industry-recognized certifications, and access to the latest technologies. As part of a collaborative and supportive team, you’ll have the opportunity to work on cutting-edge projects while advancing your technical expertise and career.
Key Responsibilities
- Network Support & Maintenance: Provide day-to-day support for enterprise network environments, ensuring optimal performance and security. Configure, troubleshoot, and maintain Cisco Routing & Switching, LAN, WLAN, and firewall technologies.
- Incident Management: Act as the first point of escalation for network issues, diagnosing and resolving complex incidents efficiently to meet SLAs.
- Network Projects: Opportunity to assist with Network Consultants and Architects on project work.
Skills & Experience Required
- CCNA certification (mandatory) with hands-on experience in Cisco Routing & Switching environments.
- Strong knowledge of LAN, WLAN, and firewall technologies (including configuration and troubleshooting).
- Familiarity with network security principles and firewall management.
- Experience with enterprise-level networks and protocols such as OSPF, EIGRP, and VLANs.
- Strong troubleshooting skills and a proactive approach to problem-solving.
- Excellent communication skills, capable of engaging both technical and non-technical staff.
- A desire for continuous learning and staying up to date with networking technologies.
Company Benefits
- Hybrid working options to suit your lifestyle.
- Structured training programs and support for professional certifications.
- Clear progression pathways to advanced technical roles.
- Exposure to the latest Cisco and Fortinet technologies.
- A collaborative and inclusive work environment that fosters innovation.
Network Support Engineer employer: Dynamic Search Solutions
Contact Detail:
Dynamic Search Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Support Engineer
✨Tip Number 1
Network Support Engineers need to demonstrate strong technical skills, so make sure you brush up on your knowledge of Cisco Routing & Switching, LAN, WLAN, and firewall technologies. Consider setting up a home lab to practice configurations and troubleshooting scenarios.
✨Tip Number 2
Networking is key in this field, so reach out to current or former employees of the company on LinkedIn. Ask them about their experiences and any tips they might have for standing out during the interview process.
✨Tip Number 3
Stay updated with the latest trends in network technology, especially around Cisco and Fortinet solutions. Follow relevant blogs, forums, and webinars to show your passion for continuous learning during interviews.
✨Tip Number 4
Prepare to discuss real-world scenarios where you've successfully resolved network issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your problem-solving skills and technical expertise.
We think you need these skills to ace Network Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Network Support Engineer role. Emphasise your CCNA certification, hands-on experience with Cisco Routing & Switching, and any familiarity with LAN, WLAN, and firewall technologies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for network technology and your proactive approach to problem-solving. Mention specific projects or experiences that demonstrate your troubleshooting skills and ability to work in a team.
Highlight Continuous Learning: In your application, express your desire for continuous learning and staying updated with networking technologies. Mention any additional certifications or training you are pursuing or plan to pursue.
Prepare for Technical Questions: Anticipate technical questions related to network support and maintenance. Be ready to discuss your experience with incident management, configuration, and troubleshooting of network environments, as well as your knowledge of protocols like OSPF and EIGRP.
How to prepare for a job interview at Dynamic Search Solutions
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with Cisco Routing & Switching, LAN, WLAN, and firewall technologies. Highlight specific projects or challenges you've tackled, as this will demonstrate your practical knowledge and problem-solving abilities.
✨Understand the Company’s Focus
Research the company’s approach to network technology and their commitment to customer service. Being able to articulate how your values align with theirs can set you apart and show that you're genuinely interested in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your troubleshooting skills and incident management capabilities. Practice articulating your thought process when diagnosing network issues, as this will showcase your analytical skills and proactive approach.
✨Emphasise Continuous Learning
Express your enthusiasm for ongoing professional development and staying updated with the latest networking technologies. Mention any relevant certifications or training you’re pursuing, as this aligns with the company's commitment to employee growth.
