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For Companies At a Glance
- Tasks: Support and troubleshoot enterprise networking environments with cutting-edge technology.
- Company: Fast-growing network and communications managed service provider.
- Benefits: Pension, healthcare, training allowance, and opportunities for paid certifications.
- Other info: Hybrid work model with excellent career progression opportunities.
- Why this job: Gain hands-on experience with the latest tech and work alongside industry experts.
- Qualifications: 3+ years in managed services, CCNA certification preferred, strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Location: Hybrid 2-3 days office work, DOE
Benefits: Pension, Healthcare, Training allowance
Must be UK based and eligible to live and work in the UK.
The Company
A fast-growing, specialised network & communications managed service provider is looking to expand their highly skilled Network Team. They offer full managed services across Enterprise Networks and Next Generation Security. Offering the chance to work with and upskill in the latest technologies including Cisco ISE, DNA Centre and SD-Access. You will have the opportunity to work with multiple CCIE level consultants, whilst gaining exposure to the latest technology solutions. Employee development is a key focus with this company, offering paid certifications and an abundance of room for career progression and development.
The Role
As the Network Support Engineer, you will support customer enterprise networking environments. Acting as a mid to senior level escalation point, you will troubleshoot and remediate faults and networking. Your daily tasks will include:
- Work with project teams to develop and deliver leading cutting edge technology solutions.
- Manage and troubleshoot customer network environments, acting as point of escalation within Enterprise networks and security.
- You will keep up to date with the latest trends in the networking space.
Skills and Experience Required
- 3+ years of experience working in managed services.
- Experience in supporting LAN EN environments, WLAN would be desirable.
- You will ideally hold a CCNA certification with a passion to continue to develop your skillset.
- Ideally you will have experience working with the latest technologies from Cisco, including FirePOWER, DNAC, ISE, SD-Access and Umbrella.
- This is not essential, but solid Enterprise Network experience is.
- Must be a fantastic written and spoken communicator.
- Must be able to interface with both technical and non-technical customers.
Network Support Engineer employer: Dynamic Search Solutions
Contact Detail:
Dynamic Search Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Support Engineer
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or online forums related to networking and managed services. This is a great way to make connections and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects, certifications, and any relevant experience. This can really set you apart from other candidates when you apply through our website.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and soft skills. Practice common interview questions and scenarios you might face as a Network Support Engineer. We recommend doing mock interviews with friends or mentors.
✨Tip Number 4
Follow up after interviews! A simple thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in the interviewer's mind and demonstrates your professionalism.
We think you need these skills to ace Network Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Network Support Engineer role. Highlight your experience with managed services and any relevant technologies like Cisco ISE or SD-Access. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about networking and how your experience aligns with our needs. Don’t forget to mention your communication skills, as they’re key for this role.
Showcase Your Certifications: If you have a CCNA or any other relevant certifications, make sure they stand out in your application. We love seeing candidates who are eager to learn and grow, so mention any plans for further training or certifications too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Dynamic Search Solutions
✨Know Your Tech
Make sure you brush up on the latest technologies mentioned in the job description, like Cisco ISE and DNA Centre. Being able to discuss these tools confidently will show that you're not just a candidate, but someone who's genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed or troubleshot network environments. Highlighting your 3+ years of experience in managed services will help demonstrate your capability to handle the responsibilities of the Network Support Engineer position.
✨Communicate Clearly
Since you'll be interfacing with both technical and non-technical customers, practice explaining complex concepts in simple terms. This will showcase your fantastic communication skills and your ability to adapt your message to different audiences.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to employee development and the technologies they use. This not only shows your interest in the role but also helps you gauge if the company is the right fit for your career growth.