Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and evolve high-performing network services, focusing on operations and automation.
- Company: Dynamic tech service provider embracing AI and innovation.
- Benefits: Hybrid work model, competitive salary, and strong focus on employee development.
- Other info: Opportunity to shape the future of network services with emerging technologies.
- Why this job: Make a real impact in a strategic leadership role within a cutting-edge environment.
- Qualifications: Technical background in enterprise networks and proven leadership experience.
The predicted salary is between 80000 - 100000 £ per year.
A leading technology service provider, delivering cutting-edge solutions and services in a multi-vendor environment. Fully embracing AI, intelligent automation, and emerging managed service capabilities, this company prides itself on employee development, retention, and innovation.
We’re looking for an experienced Head of Network Services to lead and evolve a high-performing network function, spanning operations, automation, and team leadership. This is a strategic leadership role with real impact — owning the direction, performance, and continuous improvement of network services across a complex enterprise customer base. You will also be expected to stay closely aligned with emerging AI-driven managed service capabilities and next-generation network service models, ensuring the function remains ahead of industry change.
You’ll be responsible for ensuring services are not only stable and secure, but also scalable, automated, and aligned to modern network, security, and AI-enabled operational best practices.
As Head of Network Services, you’ll lead multiple teams including:
- Network Operations
- Network Automation
You’ll be accountable for the end-to-end delivery of network services, ensuring they are:
Leadership & Team Management- Build a high-performance, collaborative team culture across geographically and functionally diverse groups
- Support career development, succession planning, and capability building across the function
- Ensure teams remain engaged, aligned, and capable of adapting to evolving AI-driven service models and automation-first operations
- Own the performance and stability of network services across enterprise environments
- Oversee incident, problem, and change management processes
- Ensure strong SLAs, KPIs, and service quality metrics are met
- Act as an escalation point for critical service issues
- Drive the adoption of network automation and software-defined approaches
- Champion modern network practices including intent-based networking and Zero Trust principles
- Maintain awareness of emerging AI-led service capabilities and evaluate their application within network operations and service delivery models
- Define and execute the network services strategy
- Continuously evaluate emerging technologies, including AI-driven service management and automation platforms, to enhance operational capability
- Contribute to standards, frameworks, and reusable service models
- Align network services with broader business, customer, and technology evolution objectives
- Provide clear reporting on service performance and improvement initiatives
You’ll come from a technical background, with a focus on enterprise networks. You will oversee services across a modern, multi-vendor enterprise-focused network and security stack, including:
- Software-defined technologies
- Cloud networking
- Strong background in enterprise networking and security
- Proven experience leading network operations or service teams
- Experience managing managers / multiple team leads in complex organisations
- Strong understanding of service delivery in large-scale, multi-customer environments
- Experience driving automation and operational transformation initiatives
- Awareness of AI-enabled service delivery models and modern managed service evolution
- Background in managed services or systems integration
- Comfortable managing ambiguity across large, interdependent service environments
- Passionate about continuous improvement, innovation, and adoption of emerging AI-driven service capabilities
Opportunity to lead and shape a critical network services function.
Service Support Leader in London employer: Dynamic Search Solutions
Contact Detail:
Dynamic Search Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Leader in London
✨Network Your Way In
Get out there and connect with people in the industry! Attend networking events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience with network operations and automation. Share specific examples of how you've led teams or improved service delivery. We want to see your passion for innovation and continuous improvement shine through!
✨Prepare for the Interview
Do your homework before the interview! Understand the company’s approach to AI-driven services and be ready to discuss how you can contribute to their goals. We recommend preparing some thoughtful questions that show you’re genuinely interested in their network services strategy.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s get you on board!
We think you need these skills to ace Service Support Leader in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Network Services role. Highlight your leadership experience, technical background, and any relevant achievements in network operations or automation.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams, driven automation, or improved service delivery in previous positions. Make it personal and engaging!
Showcase Your Technical Skills: Don’t forget to mention your technical expertise in enterprise networks, cloud networking, and AI-driven service models. We want to see how your background can contribute to our innovative environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Dynamic Search Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around enterprise networks and AI-driven service models. Be ready to discuss specific technologies you've worked with, like software-defined networking or cloud solutions, as this will show your depth of understanding.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading diverse teams and driving performance. Think about times when you’ve built a collaborative culture or supported career development within your team. This role is all about leadership, so make it clear how you can inspire and manage others.
✨Understand the Company’s Vision
Research the company’s approach to innovation and employee development. Be ready to discuss how you can align your strategies with their goals, particularly in terms of adopting modern network practices and automation. Showing that you’re on the same page will impress the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific challenges in network operations or service delivery. Think through potential scenarios involving incident management or service quality metrics, and be prepared to articulate your thought process and decision-making skills.