Sales Support (Technology Services) - #3512898 in Leeds

Job Title: Sales Support (Technology Services)

Location: Leeds (Hybrid, 2 days in office a week)

Salary: Up to £30,000 DOE (Potential discretionary bonus from sales staff)

Hours: Mon–Fri, 09:00–17:00

The Company

A growing technology services provider delivering professional services and software‑defined solutions to enterprise clients is seeking a Sales Support professional to join its Sales & Marketing function. This role provides operational support to Business Development and Account Management teams, enabling efficient sales delivery and high customer service standards.

The business operates a small, close‑knit sales team with a clear promote‑from‑within, meritocratic culture, offering genuine progression into sales roles typically within 12–18 months for high performers. The organisation is also actively leading internal and customer‑facing adoption of AI, embedding it across operations and commercial activity.

• Act as first‑line contact for customer enquiries via phone, email, and online channels
• Prepare and issue accurate quotes and proposals in line with pricing and company standards
• Maintain CRM systems (Salesforce, HubSpot, Dynamics or similar), ensuring data accuracy and pipeline tracking
• Support sales forecasting and reporting by updating opportunities and pipeline data
• Process sales orders and coordinate with finance, operations, and technical teams
• Support marketing activity including email campaigns, customer communications, and events
• Coordinate customer events, webinars, trade shows, and sales meetings
• Maintain sales documentation, contracts, and records in line with company and ISO standards
• Produce sales reports, presentations, and performance analysis
• Support onboarding and provide after‑sales coordination with service delivery teams

Skills & Experience

• Minimum 2 years’ experience in sales support, sales administration, or similar role
• Strong CRM experience (Salesforce, HubSpot, Microsoft Dynamics or equivalent)
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Highly organised with strong attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast‑paced environment
• Experience with quoting, order processing, and sales pipeline management
• GCSE (or equivalent) in English and Maths (Grade C/4 or above)
• Experience in technology, IT services, or B2B environments desirable
• Experience supporting marketing activity or working hybrid/remote advantageous

Company Benefits

• Clear pathway to progress into sales and commercial roles
• Strong focus on AI adoption across internal operations and customer solutions
• High‑quality customer relationships with positive, long‑term engagements
• Small, collaborative team environment with strong visibility and impact
• Promotion based on performance, not tenure