At a Glance
- Tasks: Lead and evolve a high-performing network function with a focus on automation and team leadership.
- Company: A leading technology service provider embracing AI and intelligent automation.
- Benefits: Competitive salary, hybrid work model, and strong focus on employee development.
- Why this job: Shape the future of network services and make a real impact in a dynamic environment.
- Qualifications: Strong background in enterprise networking and proven leadership experience.
- Other info: Opportunity for career growth and to work with cutting-edge technologies.
The predicted salary is between 80000 - 100000 £ per year.
Location: Hybrid London - 2-3 days office
Type: Full-Time, Permanent
Company: A leading technology service provider, delivering leading edge solutions and services in a multivendor environment. Fully embracing AI and intelligent automation, this company prides themselves on employee development and retention.
Overview: We’re looking for an experienced Head of Network Services to lead and evolve a high-performing network function, spanning operations, automation, and team leadership. This is a strategic leadership role with real impact — owning the direction, performance, and continuous improvement of network services across a complex enterprise customer base. You’ll be responsible for ensuring services are not only stable and secure, but also scalable, automated, and aligned to modern network and security best practices.
The Role: As Head of Network Services, you’ll lead multiple teams including:
- Network Operations
- Network Automation
- Team Leads / Technical Leads
You’ll be accountable for the end-to-end delivery of network services, ensuring they are:
- Reliable and high-performing
- Secure by design
- Scalable and future-proof
- Operationally efficient
You’ll act as the bridge between strategy, architecture, and operational delivery, driving improvements across people, process, and technology.
Key Responsibilities:
Leadership & Team Management- Lead, mentor, and develop team leads, engineers, and automation specialists
- Build a high-performance, collaborative team culture
- Drive accountability, ownership, and continuous improvement
- Support career development and succession planning across the function
- Own the performance and stability of network services across enterprise environments
- Oversee incident, problem, and change management processes
- Ensure strong SLAs, KPIs, and service quality metrics are met
- Act as an escalation point for critical service issues
- Drive the adoption of network automation and software-defined approaches
- Improve operational efficiency through tooling, scripting, and orchestration
- Champion modern network practices including intent-based networking and Zero Trust principles
- Work closely with architecture teams to align automation with future design
- Define and execute the network services strategy
- Identify opportunities to improve scalability, resilience, and cost efficiency
- Contribute to standards, frameworks, and reusable service models
- Align network services with broader business and customer objectives
- Act as a senior point of contact for internal and external stakeholders
- Work closely with customers, delivery teams, and leadership
- Translate business needs into operational and technical outcomes
- Provide clear reporting on service performance and improvement initiatives
Technology Environment: You’ll come from a technical background, with a focus on enterprise networks. You will oversee services across a modern, multi vendor, enterprise focused network and security stack, including:
- Cisco Enterprise Wired and Wireless LAN, DC and Security
- Juniper Enterprise Wired and Wireless LAN, DC and Security
Exposure to the following is beneficial:
- Software defined technologies
- Highly Automated environments
- Zero Trust architectures
What You’ll Bring:
- Strong background in enterprise networking and security
- Proven experience leading network operations or service teams
- Experience managing managers / team leads
- Strong understanding of service delivery in complex environments
- Experience driving automation and operational improvements
- Current or previous CCNP / CCIE or equivalent
- Background in managed services or systems integration
- Experience implementing automation or SDN solutions
- Experience aligning operations with architectural strategy
What You’re Like:
- A strong, credible leader who can inspire and develop teams
- Commercially aware and aligned to business outcomes
- Strategic in thinking but comfortable staying close to delivery
- Calm and decisive in high-pressure situations
- An excellent communicator across all levels
- Passionate about continuous improvement and innovation
Why Join? Opportunity to lead and shape a critical network services function. High level of ownership and strategic influence. Work with modern technologies and forward-thinking practices. Strong focus on development, innovation, and progression.
Head of Network Services employer: Dynamic Search Solutions
Contact Detail:
Dynamic Search Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Network Services
✨Tip Number 1
Network with industry professionals! Attend events, webinars, or meetups related to network services. This is a great way to make connections and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching the company’s network services and recent projects. Show them you’re not just a fit for the role but also genuinely interested in their work and how you can contribute.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've led teams, driven improvements, and tackled challenges in network operations. This will showcase your experience and strategic thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Network Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Network Services role. Highlight your leadership experience, technical expertise, and any relevant achievements in network operations and automation.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've led teams, improved service delivery, or implemented innovative solutions in previous roles.
Showcase Your Technical Skills: Don’t forget to mention your technical background! Include any certifications like CCNP or CCIE, and detail your experience with enterprise networks, security, and automation technologies. We want to see your expertise shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Dynamic Search Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of enterprise networking and security, especially with Cisco and Juniper technologies. Be ready to discuss how you've implemented automation or SDN solutions in the past, as this will show your technical prowess and relevance to the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and driving performance improvements. Think about specific situations where you mentored team leads or engineers, and how you fostered a collaborative culture. This is crucial for a strategic leadership role.
✨Understand the Business Impact
Be ready to articulate how network services align with broader business objectives. Think about how you've translated business needs into operational outcomes in previous roles. This will demonstrate your commercial awareness and strategic thinking.
✨Prepare for Scenario-Based Questions
Expect questions that put you in high-pressure situations, such as handling critical service issues or managing change processes. Practice your responses to these scenarios, focusing on your calmness and decisiveness, which are key traits for this role.