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- Tasks: Lead and evolve high-performing network services, focusing on operations and automation.
- Company: A leading tech service provider embracing AI and innovation.
- Benefits: Hybrid work model, competitive salary, and strong focus on employee development.
- Other info: Opportunity for career growth and to shape the future of network services.
- Why this job: Make a real impact in a strategic leadership role within a dynamic environment.
- Qualifications: Experience in enterprise networking, team leadership, and service delivery.
The predicted salary is between 70000 - 90000 £ per year.
A leading technology service provider, delivering cutting-edge solutions and services in a multi-vendor environment. Fully embracing AI, intelligent automation, and emerging managed service capabilities, this company prides itself on employee development, retention, and innovation.
We’re looking for an experienced Head of Network Services to lead and evolve a high-performing network function, spanning operations, automation, and team leadership. This is a strategic leadership role with real impact — owning the direction, performance, and continuous improvement of network services across a complex enterprise customer base. You will also be expected to stay closely aligned with emerging AI-driven managed service capabilities and next-generation network service models, ensuring the function remains ahead of industry change.
You’ll be responsible for ensuring services are not only stable and secure, but also scalable, automated, and aligned to modern network, security, and AI-enabled operational best practices.
As Head of Network Services, you’ll lead multiple teams including:
- Network Operations
- Network Automation
You’ll be accountable for the end-to-end delivery of network services, ensuring they are:
Leadership & Team Management- Build a high-performance, collaborative team culture across geographically and functionally diverse groups
- Support career development, succession planning, and capability building across the function
- Ensure teams remain engaged, aligned, and capable of adapting to evolving AI-driven service models and automation-first operations
- Own the performance and stability of network services across enterprise environments
- Oversee incident, problem, and change management processes
- Ensure strong SLAs, KPIs, and service quality metrics are met
- Act as an escalation point for critical service issues
- Drive the adoption of network automation and software-defined approaches
- Champion modern network practices including intent-based networking and Zero Trust principles
- Maintain awareness of emerging AI-led service capabilities and evaluate their application within network operations and service delivery models
- Define and execute the network services strategy
- Continuously evaluate emerging technologies, including AI-driven service management and automation platforms, to enhance operational capability
- Contribute to standards, frameworks, and reusable service models
- Align network services with broader business, customer, and technology evolution objectives
- Provide clear reporting on service performance and improvement initiatives
You’ll come from a technical background, with a focus on enterprise networks. You will oversee services across a modern, multi-vendor enterprise-focused network and security stack, including:
- Software-defined technologies
- Cloud networking
- Strong background in enterprise networking and security
- Proven experience leading network operations or service teams
- Experience managing managers / multiple team leads in complex organisations
- Strong understanding of service delivery in large-scale, multi-customer environments
- Experience driving automation and operational transformation initiatives
- Awareness of AI-enabled service delivery models and modern managed service evolution
- Background in managed services or systems integration
- Comfortable managing ambiguity across large, interdependent service environments
- Passionate about continuous improvement, innovation, and adoption of emerging AI-driven service capabilities
Opportunity to lead and shape a critical network services function.
Digital Services and innovation Coordinator in City of London employer: Dynamic Search Solutions
Contact Detail:
Dynamic Search Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Services and innovation Coordinator in City of London
✨Network Your Way In
Get out there and connect with people in the industry! Attend networking events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience with AI-driven service models and network automation. We want to see how you can bring value to the team, so share specific examples of your past successes and how they relate to the role.
✨Prepare for the Interview
Do your homework before the interview! Research the company’s current projects and challenges, especially around network services and automation. We want you to come in with ideas on how you can contribute to their goals and drive innovation within the team.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you one step closer to that Head of Network Services role!
We think you need these skills to ace Digital Services and innovation Coordinator in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Digital Services and Innovation Coordinator role. Highlight your leadership experience and any relevant technical expertise, especially in network services and AI-driven solutions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your experience with automation and service delivery.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and drive innovation. Use metrics where possible to show the impact of your work, especially in complex environments.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Dynamic Search Solutions
✨Know Your Tech Inside Out
Make sure you brush up on the latest trends in network services, especially around AI and automation. Be ready to discuss how these technologies can enhance service delivery and operational efficiency.
✨Showcase Your Leadership Skills
Prepare examples of how you've built high-performing teams and fostered a collaborative culture. Highlight your experience in managing diverse groups and how you’ve supported career development within your teams.
✨Understand the Company’s Vision
Research the company’s approach to innovation and employee development. Be prepared to discuss how your vision aligns with theirs, particularly in terms of adopting modern network practices and AI-driven capabilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world situations. Think about past challenges you've faced in network operations and how you successfully navigated them, especially in complex environments.