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- Tasks: Support sales teams by managing customer enquiries, quotes, and CRM systems.
- Company: A growing tech services provider with a focus on innovation and AI.
- Benefits: Up to £30,000 salary, hybrid work, and clear progression opportunities.
- Why this job: Join a small team where your impact is visible and valued.
- Qualifications: 2 years in sales support, strong CRM skills, and excellent communication.
- Other info: Promote-from-within culture with genuine career growth in sales roles.
The predicted salary is between 24000 - 36000 £ per year.
A growing technology services provider delivering professional services and software-defined solutions to enterprise clients is seeking a Sales Support professional to join its Sales & Marketing function. This role provides operational support to Business Development and Account Management teams, enabling efficient sales delivery and high customer service standards.
The business operates a small, close-knit sales team with a clear promote-from-within, meritocratic culture, offering genuine progression into sales roles typically within 12-18 months for high performers. The organisation is also actively leading internal and customer-facing adoption of AI, embedding it across operations and commercial activity.
Responsibilities:- Act as first-line contact for customer enquiries via phone, email, and online channels
- Prepare and issue accurate quotes and proposals in line with pricing and company standards
- Maintain CRM systems (Salesforce, HubSpot, Dynamics or similar), ensuring data accuracy and pipeline tracking
- Support sales forecasting and reporting by updating opportunities and pipeline data
- Process sales orders and coordinate with finance, operations, and technical teams
- Support marketing activity including email campaigns, customer communications, and events
- Coordinate customer events, webinars, trade shows, and sales meetings
- Maintain sales documentation, contracts, and records in line with company and ISO standards
- Produce sales reports, presentations, and performance analysis
- Support onboarding and provide after-sales coordination with service delivery teams
- Minimum 2 years experience in sales support, sales administration, or similar role
- Strong CRM experience (Salesforce, HubSpot, Microsoft Dynamics or equivalent)
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Highly organised with strong attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience with quoting, order processing, and sales pipeline management
- GCSE (or equivalent) in English and Maths (Grade C/4 or above)
- Experience in technology, IT services, or B2B environments desirable
- Experience supporting marketing activity or working hybrid/remote advantageous
- Clear pathway to progress into sales and commercial roles
- Strong focus on AI adoption across internal operations and customer solutions
- High-quality customer relationships with positive, long-term engagements
- Small, collaborative team environment with strong visibility and impact
- Promotion based on performance, not tenure
Sales Support IT Services in Leeds employer: Dynamic Search Solutions LTD
Contact Detail:
Dynamic Search Solutions LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support IT Services in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially how they leverage AI in their operations. This will help you stand out as someone genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in sales support aligns with their needs. Highlight your CRM skills and any relevant tech experience to show you're the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Sales Support IT Services in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Sales Support role. Highlight your experience in sales support and CRM systems like Salesforce or HubSpot. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!
Show Off Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and free of typos. We appreciate attention to detail, so take the time to proofread before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dynamic Search Solutions LTD
✨Know Your Stuff
Before the interview, make sure you understand the company’s services and how they integrate AI into their operations. Familiarise yourself with their CRM systems like Salesforce or HubSpot, as well as the sales support processes. This will show that you're genuinely interested and prepared.
✨Showcase Your Skills
Be ready to discuss your previous experience in sales support or administration. Highlight specific examples where you've successfully managed customer enquiries, processed orders, or maintained CRM systems. Use metrics if possible to demonstrate your impact.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the team dynamics, the promotion pathway, and how they are implementing AI in their sales processes. This shows your enthusiasm and helps you gauge if it’s the right fit for you.
✨Demonstrate Your Organisational Skills
Since the role requires strong organisational abilities, be prepared to discuss how you manage multiple priorities in a fast-paced environment. Share strategies or tools you use to stay organised, especially when coordinating events or handling customer communications.
