Technical Manager in Wembley

Our client is the UK’s largest independent engineering and services business. Its Facilities Services division provides mechanical, electrical, and integrated building maintenance. The company offers a national footprint with strong regional presence to ensure commercial spaces, public infrastructure, and retail sites operate efficiently, safely, and sustainably.

Basic Duties:

• Lead the team in provision of technical service delivery by monitoring service performance, taking corrective action when necessary and escalating to the Operations Manager as appropriate.
• Effective co-ordination of available resources to achieve technical and innovative solutions.
• Training and guidance of engineering resource to enhance technical knowledge and capability through regular engagement, implementation of training plans and effective leadership.
• Focal point leading the team to achieve contract sustainability objectives to improve energy consumption through operational enhancement, whilst seeking out efficient technologies and scoping proposals for consideration.
• Produce extra work reports and quotations to ensure that system defects are notified to our customer with cost effective solutions in place to bring systems and assets back into operation.
• Support delivery of the Company Compliance Policy and statutory requirements for all systems and services within the service scope.
• Provide effective technical support to the team to assist with Major Bowl Event preparation, delivery and post Event activities ensuring that system uptime is retained.
• Provide management on site as part of the wider management team during Major Bowl Events.
• Co-ordinate the implementation of standard operational processes across the contract, identifying gaps and working to close out.
• Ensure continued service & efficiency improvement providing the client with innovative service ‘value add’ and interaction.
• Ensure technical operation commitments are met.
• Ensure risk mitigation measures are in place for the assets and systems within scope, including Permit to Work procedures, RAMS, SOP’s and EOP’s.
• Ensure staff are suitably trained and competency is regularly assessed.
• Ensure that all engineers are trained and competent to carry out their role and there are adequate Authorised Persons available to operate the site.
• Develop and maintain technical and regulatory standards and requirements for maintenance & project design through the constant updating and implementation of effective processes policies and procedures throughout the company.
• Be fully conversant with the varied Company and Operational processes and procedures across all aspects of contract delivery.
• Utilise the Company and Customer CAFM systems to ensure data integrity retained.
• Develop relationships with customers to be able to identify additional work opportunities, escalating to the Operations Manager as appropriate.
• Develop and populate the site technical risk register.
• Carry out any reasonable tasks assigned by your line manager for the service delivery.

Qualifications:

• Mechanical or HVAC competency and qualification achieved via higher education degree (HNC/HND) or similar, with demonstrable knowledge and experience of operating and maintaining systems such as BMS, HVAC Plant, Water Systems, Pipework Systems, Refrigeration Systems, Pumps and the like.
• Experience of driving forward exceptional technical delivery by self and through others.
• Experience in the management of staff and subcontractors.
• Track record of success in supporting major business contracts and/or providing technical support to a professional function.
• Likely to have in excess of 10 years managerial and technical experience.
• Excellent communication. Good IT skills.

Working Hours: 8.00am - 5.00pm with one hour lunch break. Flexibility required to do overtime to cover events and emergency breakdown.