At a Glance
- Tasks: Support operations by managing client queries and coordinating with contractors.
- Company: Dynamic Resourcing Services Ltd, a leader in workplace support since 2006.
- Benefits: Competitive pay, hybrid work model, and potential for full-time employment.
- Other info: Immediate start with weekly pay and opportunities for career growth.
- Why this job: Join a dynamic team and make a real difference in client satisfaction.
- Qualifications: Strong computer skills and excellent communication abilities required.
The predicted salary is between 11.7 - 14.3 £ per hour.
- Job
- Title: Service Desk Coordinator
- Rate
Location: Burnham (Hybrid - Work from home and office) Dynamic Resourcing Services Ltd has been established since 2006 and specialises in Workplace Support.
We have a number of Blue-Chip clients within Manufacturing, Distribution and Facilities Management who have multiple sites nationally.
We require an experienced Service Desk Coordinator (working from home and office) to provide support to the Operations Team.
- Service Desk coordinator
- Basic
Duties
- Receiving orders and responding to queries and requests via chat, email, or phone with Client and Contractors
- Raise Orders and book with contractors.
- Organise attendance with sites/clients
- Liaise with contractors/clients whilst works are ongoing
- Following up with client to ensure work is completed to satisfactory level.
- Chase for any reports/invoices to Close job
- Logging jobs on to the CRM system
- Send quotes to clients as per request
- Updating jobs status on a daily basis
- Compiling supplier invoices
- Complete weekly costing for orders
- Keeping rapport and relationships with both contractors and clients
- To report to and follow instructions from senior management. Must be willing to work on company software’s, training will be provided. Skills and Qualifications required:
- Strong Computer Skills ie, Microsoft word and excel.
- Good communication skills.
- Good customer service skills
- Work on own initiative and as part of a team Ideally someone with previous working experience within the Facilities Services Industry or Property Maintenance would be an advantage.
- Hours of
- Work: 8.30am to 12.30pm ( Monday to Friday ) Rates of
Pay: £13.00 - £13.50 per hour This could become a full time job for the right calibre of candidate.
Immediate Start and weekly paid
Service Desk Coordinator in Slough employer: Dynamic Resourcing
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