Project Support Coordinator in London

The Company Dynamic Resources has been the trusted provider of retail services for many of the biggest brands in the world. We specialise in the site survey and installation of store fixtures, graphics & visual campaigns and full store construction. We also offer preventative and reactive maintenance services along with logistics, warehousing and training facilities. Every year we complete over 8500 projects around the globe, working for many of the world’s leading retail brands, technology companies, fixture manufacturers and graphic suppliers. We have six offices around the globe: Dublin, London, Tokyo, New York, Atlanta, and Portland.

Role Summary: To assist the Dynamic Installations team with the delivery of a variety of global projects and programmes, ranging from graphic installations, window displays, fixture & furniture installs, pop-ups and shop-in-shops. Under the guidance of the project management team, to assist in ensuring projects are delivered on time, to the required quality and within the established budget. To undertake various support activities, project administration, and some ownership of small projects.

Key Duties and Responsibilities:

• Manage live projects and on-site project teams nationally and internationally (occasional out of hours work may be required in line with project needs).
• Assist project team with document creation (e.g. letters of appointment, proposals, scope of works, contracts, programmes, minutes of meetings, drawings, H&S records, RAMS, and statements of completion).
• Provide administrative support to project team.
• Maintain accurate project documentation and reporting.
• Assist in providing training to new starters, colleagues and managers, where required.
• Begin to know the clients and to highlight project issues and complaints through appropriate channels and in a timely fashion.
• Maintain regular communication with contractors and suppliers, and evaluate and feedback when required.
• Obtain and analyse quotations / tenders to achieve project budget and be aware of margins required for projects.
• Begin seeking to drive business with new and existing clients.

Skills, Behaviours & Experience:

• Possesses strong and demonstrable organisational skills.
• Adaptable and flexible; able to manage multiple tasks/projects simultaneously within a fast-paced retail environment.
• Energetic and proactive; able to grasp new ideas.
• Possesses an enthusiastic attitude and a continuous improvement approach to work.
• Disciplined, hardworking and resilient; able to perform effectively under pressure.
• Demonstrates commercial acumen in everyday transactions.
• A brand ambassador that always represents the business in a professional manner.
• Where required will be able to cover out of hours project.

People skills:

• Possesses great written and verbal communication skills.
• Able to work as part of a team, contributing ideas where necessary.
• Able to listen, evaluate, and provide constructive feedback to team and colleagues where required.

IT & Systems:

• MS Office 365 (Word, Excel, PowerPoint, Outlook).
• Adobe PDF.
• Mac OS and iOS platforms.
• MS collaboration tools (Teams, SharePoint, OneDrive) – an advantage.
• MS Project – an advantage.
• CAD software – an advantage.

Education, Qualifications & Experience:

• Experience working in or for retail brands, a distinct advantage.
• Experience working in a team on projects, an advantage.
• Fluency in English and at least one other language, a distinct advantage.
• Ability to read, understand and annotate architectural and technical drawings, an advantage.
• Understanding of H&S regulations, an advantage.
• H&S training / Certification (e.g. CSCS), an advantage.
• Some experience in using online tools for PM management, an advantage.

This job description is not exhaustive and may be added to or changed to from time to time following discussion and consultation with the post holder and line manager. This role is office based.