At a Glance
- Tasks: Analyse financial performance and support operational efficiency in Aftersales.
- Company: Join a dynamic team focused on innovation and collaboration.
- Benefits: Competitive salary up to $4,500 and opportunities for professional growth.
- Other info: Fast-paced environment with exciting projects and career advancement.
- Why this job: Make a real impact on business performance and drive profitability.
- Qualifications: 2+ years in operations or finance, strong Excel skills, and teamwork abilities.
The predicted salary is between 36000 - 45000 € per year.
Working Hours: Monday: 8.30am – 6.30pm Tuesday – Friday: 8.30am – 6.15pm
Salary: Up to $4,500
About the Role
As an Aftersales Executive, you will play a key role in strengthening the financial performance, reporting, and operational effectiveness of the Aftersales business. You will help drive profitability, support business initiatives, and foster collaboration across departments.
What You'll Be Doing
- Analyse Aftersales financial performance through data reporting, identifying profitability trends, opportunities, and risks.
- Prepare monthly performance reports, quarterly forecasts, and annual budgets with clear analysis and supporting assumptions.
- Track and monitor key Aftersales KPIs, including revenue, forecast accuracy, upselling performance, customer retention, throughput, parts sales, and labour productivity.
- Provide day-to-day operational support to service centres, including system troubleshooting, package setup and clarification, and initiative provisioning.
- Coordinate with operations teams on debtor ageing and collections, working alongside Finance to resolve outstanding matters.
- Participate in tender and procurement exercises, ensuring adherence to governance standards, company regulations, and cost-efficiency objectives.
- Support digitalisation, innovation, and system implementation projects aimed at improving operational efficiency and long-term sustainability.
- Collaborate with Digital Transformation teams on system rollouts and User Acceptance Testing (UAT).
- Manage monthly incentive and commission payouts, ensuring accuracy and timely submission.
- Maintain up-to-date knowledge of relevant procurement policies and authority guidelines to ensure full compliance.
- Assist with Aftersales events and ad-hoc projects as required.
What We're Looking For
- Minimum 2 years of relevant experience in operations, reporting, finance support, or a related Aftersales environment.
- Strong proficiency in Microsoft Excel and PowerPoint, with confident presentation skills.
- Excellent interpersonal and stakeholder management skills, with the ability to work across cross‑functional teams.
- Analytical and strategic mindset with a drive for continuous improvement.
- Detail‑oriented, proactive, and comfortable managing multiple priorities in a fast‑paced setting.
Aftersales Executive in London employer: Dynamic Human Capital Pte Ltd
As an Aftersales Executive with us, you will thrive in a dynamic and supportive work environment that prioritises employee growth and collaboration. We offer competitive salaries, comprehensive benefits, and opportunities for professional development, all while fostering a culture of innovation and teamwork. Located in a vibrant area, our company is committed to not only achieving financial success but also ensuring that our employees feel valued and empowered in their roles.
Contact Detail:
Dynamic Human Capital Pte Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Aftersales Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its Aftersales operations. Understand their financial performance metrics and be ready to discuss how your skills can help drive profitability and improve efficiency.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've used data to identify trends or improve processes in past roles. This will demonstrate your ability to contribute to the Aftersales team's success.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Aftersales Executive in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Aftersales Executive role. Highlight your relevant experience in operations and finance support, and don’t forget to showcase your skills in Excel and PowerPoint!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've driven profitability or improved operational efficiency in past roles.
Showcase Your Analytical Skills:Since the role involves analysing financial performance and tracking KPIs, make sure to highlight any experience you have with data analysis. Share examples of how you've identified trends or opportunities in previous jobs.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Dynamic Human Capital Pte Ltd
✨Know Your Numbers
As an Aftersales Executive, you'll be dealing with financial performance and KPIs. Brush up on your understanding of key metrics like revenue, customer retention, and upselling performance. Be ready to discuss how you've used data in past roles to drive profitability.
✨Showcase Your Excel Skills
Since strong proficiency in Microsoft Excel is a must, prepare to demonstrate your skills. Bring examples of reports or analyses you've created. If possible, practice explaining complex data in a simple way, as this will show your analytical mindset and communication skills.
✨Collaboration is Key
This role requires working across various departments, so highlight your interpersonal skills. Think of examples where you've successfully collaborated with teams, especially in operations or finance. Be prepared to discuss how you handle conflicts or differing opinions.
✨Be Proactive About Improvement
The company values continuous improvement, so come armed with ideas! Think about processes you've improved in previous roles or how you've contributed to digitalisation projects. Showing that you're proactive and detail-oriented will set you apart from other candidates.
