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- Tasks: Manage credit control for a £2 million ledger and ensure timely cash collection.
- Company: Join JDP, a leader in civils drainage and water management with a focus on customer service.
- Benefits: Gain valuable experience in a dynamic environment with a supportive team.
- Why this job: Play a key role in financial operations while developing your skills in a respected company.
- Qualifications: Experience in credit control and strong communication skills are essential.
- Other info: Opportunity for career growth in a company that values its employees.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
At JDP we’re experts in civils drainage and water management. For over 50 years we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be a one-stop shop for our customers. All this and focusing on excellent customer service is why we continue to succeed and grow. We also pride ourselves on being a great company to work for!
Job Description
JDP are looking for an experienced Credit Controller to join our established team on a maternity cover basis. This is a fantastic opportunity to work in a dynamic environment and play a key role in managing our credit control function.
About the Role
You will be responsible for managing your own ledger with an approximate value of £2 million, covering 750–1000 customers. This role requires excellent organisational skills, attention to detail, and the ability to work independently while meeting individual and team targets.
Key Responsibilities
- Manage all aspects of credit control for your ledger
- Prioritise workload and contact customers to ensure cash collection meets monthly targets
- Accurately allocate all incoming payments to customer accounts
- Communicate effectively with head office departments, branches nationwide & regional sales offices
- Handle incoming customer calls and resolve queries or escalate as needed
- Resolve invoice queries and raise credit notes promptly
- Make informed credit limit decisions and manage stop lists for overdue accounts
- Troubleshoot recurring issues and implement solutions
- Maintain and update customer credit limits, including obtaining higher limits for key customers through our credit insurance provider
- Liaise with Solicitors on overdue debt
- Follow company procedures to escalate potential bad debts
Qualifications
- Proven experience in credit control
- Professional telephone manner and strong communication skills
- High level of accuracy and attention to detail
- Confident in using Excel spreadsheets
- Knowledge of SAP Business One is advantageous but not essential
- Good understanding of customer operations and best practices in customer service
Credit Controller (Maternity Cover) in Carlisle employer: DYKA
Contact Detail:
DYKA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller (Maternity Cover) in Carlisle
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for a Credit Controller role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching JDP and understanding their credit control processes. Show them you’re not just another candidate; you’re genuinely interested in how they operate and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various departments and customers, being able to articulate your thoughts clearly will set you apart. Consider mock interviews or even chatting with friends to refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the JDP team and ready to take on the challenge of managing that £2 million ledger!
We think you need these skills to ace Credit Controller (Maternity Cover) in Carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and showcases your organisational skills. We want to see how you’ve managed ledgers and met targets in the past, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at JDP. Mention your attention to detail and how you handle customer queries effectively.
Showcase Your Communication Skills: Since this role involves liaising with various departments and customers, make sure to highlight your strong communication skills in your application. We love candidates who can connect with others effortlessly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DYKA
✨Know Your Numbers
As a Credit Controller, you'll be managing a significant ledger. Brush up on your financial knowledge and be ready to discuss how you've successfully managed similar accounts in the past. Be prepared to share specific examples of how you met cash collection targets.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, demonstrate your professional telephone manner and how you've resolved customer queries in previous positions. Consider preparing a couple of scenarios where your communication skills made a difference.
✨Highlight Your Organisational Skills
With a workload covering 750–1000 customers, organisation is crucial. Be ready to explain your methods for prioritising tasks and managing your time effectively. You might even want to bring a simple example of a system or tool you use to stay organised.
✨Familiarise Yourself with JDP's Values
JDP prides itself on excellent customer service and teamwork. Research their company culture and think about how your values align with theirs. Be prepared to discuss how you can contribute to maintaining their high standards in customer service.
