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For Companies At a Glance
- Tasks: Assist the public and police with enquiries, providing guidance and support.
- Company: Join Dyfed Powys Police, a supportive and community-focused organisation.
- Benefits: Enjoy 24 days annual leave, rising to 29, plus a buddy system for new starters.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Full-time role with opportunities for career progression.
The predicted salary is between 25950 - 27204 £ per year.
An exciting opportunity has arisen to join us as a Public Enquiry Support in Ammanford Police Station.
Job Details:
- Force: Dyfed Powys Police
- Role type: Police Staff
- Business area/Department: Operations
- Location: Ammanford
- Salary: £25,950 - £27,204
- Part/Full Time: Full Time
- Hours per Week: 37
- Type of Contract: Permanent
- Level of Welsh language ability required: 1
- Interview Date: 17 June 2026
- Closing Date: 05/05/2026, 23:55
What you will be doing?
- Deal with enquiries from members of the public and police officers/staff in person.
- Answer and action non-emergency (101) calls in a timely manner, even at times of exceptional demand.
- Provide advice and guidance to customers, signposting where relevant to other agencies for non-police matters.
What can you expect?
- All new starters will have a buddy/mentor to support you when you join.
- 24 days annual leave (rises to 29 days with 5 years’ service) plus 8 bank holidays.
Public Enquiry Support in Ammanford employer: Dyfed-Powys Police
Contact Detail:
Dyfed-Powys Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Enquiry Support in Ammanford
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Public Enquiry Support. This way, when you get that interview, you can show us you’re not just interested in the job, but you really understand what it takes to excel in it.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with the public and police staff, being able to convey information clearly is key. Try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees of Dyfed Powys Police on LinkedIn. They can provide insights into the culture and expectations, which can give you an edge during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Ammanford Police Station.
We think you need these skills to ace Public Enquiry Support in Ammanford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Public Enquiry Support role. We want to see how you can handle enquiries and provide excellent customer service!
Show Your Enthusiasm: Let your passion for helping others shine through in your written application. We love candidates who are excited about the opportunity to support the community at Ammanford Police Station!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’re a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Dyfed-Powys Police
✨Know Your Role
Make sure you understand the responsibilities of a Public Enquiry Support role. Familiarise yourself with how to handle enquiries and the importance of providing accurate information to the public. This will help you answer questions confidently during the interview.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. This is crucial for the role as you'll be dealing with public enquiries. Show that you can listen carefully and respond appropriately, which will reflect your ability to handle calls and in-person interactions effectively.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully communicated with others in previous roles. Whether it's resolving conflicts or providing clear information, being able to articulate your experiences will highlight your suitability for the position.
✨Research Dyfed Powys Police
Take some time to learn about Dyfed Powys Police and their values. Understanding their mission and how they serve the community will allow you to align your answers with their goals, showing that you're genuinely interested in being part of their team.