Cymorth Ymholiadau’r Cyhoedd in Ammanford
Cymorth Ymholiadau’r Cyhoedd

Cymorth Ymholiadau’r Cyhoedd in Ammanford

Ammanford Full-Time 25950 - 27204 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Assist the public with inquiries and handle urgent calls at Ammanford Police Station.
  • Company: Dyfed Powys Police, committed to serving diverse communities.
  • Benefits: Generous holiday, flexible working, health support, and a pension scheme.
  • Why this job: Make a real difference in your community while gaining valuable experience.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: Join a supportive team with excellent career development opportunities.

The predicted salary is between 25950 - 27204 £ per year.

Mae cyfle cyffrous wedi codi i ymuno â ni fel Cymorth Ymholiadau’r Cyhoedd yn Ammanford Police Station.

Beth fyddwch chi’n ei wneud?

  • Ymdrin ag ymholiadau gan aelodau o’r cyhoedd a swyddogion/staff yr heddlu, wyneb yn wyneb.
  • Ateb a gweithredu galwadau difrys (101) mewn modd amserol ar yr adegau hynny pan mae galw mawr.
  • Rhoi cyngor ac arweiniad i gwsmeriaid, gan gyfeirio at asiantaethau eraill ar gyfer materion nad ydynt yn ymwneud â’r heddlu lle bo’n berthnasol.

Os ydych chi’n credu bod gennych chi’r sgiliau a’r angerdd ar gyfer y swydd hon, cliciwch y ddolen isod i weld y proffil swydd. Os ydych chi’n credu mai hon yw’r swydd i chi, cwblhewch ffurflen gais, gan roi tystiolaeth yn erbyn y cymwysterau gofynnol (sydd ar dudalen olaf y proffil swydd fel arfer). Cyfeiriwch hefyd at y canllawiau ar gyfer ymgeiswyr a atodir isod, sy’n rhoi mwy o fanylion ynglŷn â sut i gwblhau’ch cais.

Beth allwch chi ddisgwyl?

  • Bydd gan bob dechreuwr newydd gyfaill/mentor i’ch cefnogi pan fyddwch chi’n ymuno.
  • 24 diwrnod o wyliau blynyddol (sy’n codi i 29 diwrnod ar ôl 5 mlynedd o wasanaeth) ynghyd ag 8 gŵyl gyhoeddus.
  • 24 diwrnod ychwanegol o oriau hyblyg (gan ddibynnu ar y swydd).
  • Mynediad at gampfeydd a dosbarthiadau ffitrwydd yn y gweithle.
  • Gweithio hybrid/ystwyth (gan ddibynnu ar y swydd).
  • Gostyngiadau gan sawl adwerthwr drwy’r Cynllun Golau Glas.
  • Cynllun Beicio i’r Gwaith.
  • Cefnogaeth gan ein Canolfan Iechyd a Lles, gan gynnwys Swyddogion Lles, Cwnsela a Ffisiotherapi.
  • Cynllun pensiwn.
  • Rhwydweithiau Cymorth Staff.
  • Cyfleoedd gweithio hyblyg.
  • Hawliau cyfnod mamolaeth/tadolaeth/mabwysiadu hael.
  • Darpariaethau tâl salwch.

Mae pob ymgeisydd yn ddarostyngedig i wiriadau meddygol a fetio.

Amrywiaeth a’r Gymraeg

Mae Heddlu Dyfed-Powys yn gyflogwr cynhwysol sy’n anelu i gael gweithlu sy’n cynrychioli’r cymunedau mae’n eu plismona a’u gwasanaethu. Credwn y byddwn yn elwa o’r amrywiaeth o feddyliau, ymagweddau a sgiliau y gall amrywiaeth gyflwyno, sy’n medru’n helpu i gyflwyno gwell gwasanaeth plismona. Yr ydym yn parhau i weithio tuag at greu diwylliant diogel, agored sy’n foesegol ac yn cynnwys pawb. Mae gennym amrediad o grwpiau a rhwydweithiau staff i roi cyngor a chymorth penodol, a’n nod yw recriwtio pobl dalentog ag amrywiaeth eang o sgiliau a phrofiadau. Yr ydym yn croesawu ceisiadau o bob cefndir a chymuned, ni waeth am oed, rhyw, ethnigrwydd, cyfeiriadedd rhywiol, hunaniaeth rhywedd neu fynegiant rhywedd, anabledd, statws cymdeithasol neu gredoau crefyddol.

Cliciwch fan hyn i weld pa un ai a ydych chi’n gymwys ar gyfer Gweithredu Cadarnhaol ai peidio. Yr ydym wedi ymrwymo i fod yn sefydliad dwyieithog ac ni fydd unrhyw gais a gyflwynir yn Gymraeg yn cael ei drin yn llai ffafriol na gais a gyflwynir yn Saesneg.

Pwynt gwybodaeth: Os oes angen rhagor o wybodaeth am y swydd hon arnoch, peidiwch ag oedi i gysylltu: recruitment@dyfed-powys.police.uk. Neu ymunwch â’n digwyddiad recriwtio galw heibio wythnosol ar ddydd Mercher o 11y.b. – 11:30y.b.

Cymorth Ymholiadau’r Cyhoedd in Ammanford employer: Dyfed-Powys Police

Heddlu Dyfed Powys is an exceptional employer, offering a supportive work environment where every new starter is paired with a mentor to ensure a smooth transition. With generous annual leave, flexible working options, and access to health and wellness resources, employees are encouraged to thrive both personally and professionally in the vibrant community of Rhydaman.
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Contact Detail:

Dyfed-Powys Police Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cymorth Ymholiadau’r Cyhoedd in Ammanford

Tip Number 1

Get to know the role and the team! Research Heddlu Dyfed Powys and understand their values. This will help you connect during interviews and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your communication skills! Since you'll be dealing with the public and police staff, being clear and confident is key. Try mock interviews with friends or family to get comfortable.

Tip Number 3

Show off your problem-solving skills! Think of examples from your past where you've handled difficult situations or provided excellent customer service. This will demonstrate your ability to handle inquiries effectively.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and serious about the opportunity. Don’t miss out!

We think you need these skills to ace Cymorth Ymholiadau’r Cyhoedd in Ammanford

Customer Service Skills
Communication Skills
Problem-Solving Skills
Time Management
Interpersonal Skills
Adaptability
Attention to Detail
Crisis Management
Teamwork
Bilingual Proficiency (Welsh and English)

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for and help you tailor your application to match our needs.

Showcase Your Skills: When filling out your application, don’t just list your qualifications. We want to see how your skills and experiences relate to the role. Use specific examples to demonstrate how you meet the required competencies.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you’d be a great fit!

Apply Through Our Website: Make sure to submit your application through our official website. This ensures that we receive all your details correctly and helps us process your application smoothly. Don’t miss out on this opportunity!

How to prepare for a job interview at Dyfed-Powys Police

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Cymorth Ymholiadau’r Cyhoedd. Familiarise yourself with the types of inquiries you might handle and the importance of timely responses to emergency calls. This will help you demonstrate your knowledge and enthusiasm for the role.

Practice Your Welsh

Since the role requires a level 1 proficiency in Welsh, it’s a good idea to brush up on your language skills. Practice common phrases and responses that might come up during the interview. Showing confidence in your Welsh abilities can set you apart from other candidates.

Showcase Your Customer Service Skills

This position involves interacting with the public and providing guidance. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlighting your communication skills and ability to remain calm under pressure will be key.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Cymorth Ymholiadau’r Cyhoedd in Ammanford
Dyfed-Powys Police
Location: Ammanford

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