Dyad is seeking a Head of Customer Success to lead a small team serving GP practices and PCNs with BetterLetter. You will own onboarding, drive product adoption, and lead strategic account reviews to grow revenue within the customer base, expanding into new markets.
The role requires deep understanding of UK primary care, strong people leadership, and a track record in customer success and retention. You will collaborate across Product, Engineering and Commercial teams to ensure long-term
#J-18808-Ljbffr
Head of Customer Success - Healthtech (Remote/Hybrid) employer: Dyad
Dyad is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about healthcare technology. With a strong emphasis on employee growth, you will have the opportunity to enhance your skills in a supportive environment while contributing to meaningful projects that impact lives. The hybrid/remote setup allows for flexibility, making it easier to balance work and personal commitments in the vibrant UK tech scene.
